Job Details
Sterling Search Partners is helping a growing Birmingham client with its search for a Warehouse Fulfillment Manager position.
- Overseeing daily order fulfillment activities, including order processing, picking, packing, and shipping preparation.
- Working alongside a 3PL and utilizing their WMS software to optimize warehouse and fulfillment operations
- Tracking inventory levels to prevent stock-outs and/or deadstock
- Developing standard operating procedures (SOPs) for inventory control, logistics management, and order fulfillment to meet operational goals
- Preventing inventory shrinkage, accidents, and occupational hazards
- Optimizing Procurement of inventory by improving vendor relationships, performance, and lead times
- Managing a dynamic team of production supervisors, full-time and part-time warehouse staff, and other direct reports
- Maintaining positive and mutually beneficial relationships with vendors, suppliers, manufacturers, and 3PLs (if applicable)
- Reporting weekly on multiple fulfillment and performance KPIs
- Providing data-backed and actionable updates to senior management to improve order fulfillment SLAs and vendor performance
- Supporting efforts to attain certifications (such as ISO 9002 and COPC) for quality in installation, production, and customer experience
Desired Skills
- Proven track record of analytical, interpersonal, leadership, and project management skills
- Prior experience and familiarity with warehouse operations*
- Proficient in Microsoft Office (Word, PowerPoint, Excel, etc.), inventory management systems, and warehouse management systems
- Detail-oriented
- Multitasking capabilities
- Business-level communication skills (oral and written)
- A strong customer-oriented focus
- Bachelor s degree