Job Details
Company Overview: City Mattress, a family-owned and respected retailer in business for 60 years, is recognized as being the top mattress and bedroom furniture retailer in Western NY and Florida. We believe that a good night's sleep is the key to wellness and are passionate about creating the ultimate sleep experience for our customers. We are looking for a Sleep Expert who can share our vision. We have a fun, dynamic, and diverse team of employees who work together to make our customers' dreams come true. Building on decades of experience, City Mattress is growing and innovating across all our departments. This means opportunity for you!
Job Summary: At City Mattress, we value our employees as much as we value our customers and strive for an unparalleled customer experience. We are looking for friendly, motivated, genuine professionals that appreciate exceptional customer service. The ideal candidate is looking to build a long-term career with City Mattress, with growth potential for management.
Responsibilities:
- Greet guests in our retail showroom and help them find the perfect match for their sleep comfort.
- Create an exquisite customer experience by matching customers with quality merchandise.
- Learn all of the merchandise to present the best suited products for customers.
- Assist guests with purchasing, financing, and delivery follow up.
- Provide an excellent customer experience.
- Support our culture of honesty and integrity.
- Always maintain professionalism.
- Utilize hardware/software for sales transactions, training, reporting, and other required activities.
- Work diligently toward exceeding personal sales goals
- Ensure alertness and attentiveness throughout the entirety of your shift to maintain optimal performance
Requirements:
- Natural ability to relate, connect, and build rapport with customers.
- College degree preferred but not required
- 2+ years of experience in high end sales, preferably in retail
- Professional demeanor and presentation
- Excellent communication skills
- Proficiency with assistive technology (tablets, POS system, CRM)
- A flexible schedule is ideal as our retail hours include evenings, weekends, and holidays (details to be provided).
- Associates may also be required to work in any store located within their designated region, within reason.
Benefits:
- 401(k)
- Health, Vision, Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Wellness incentive program
If you are an ambitious and results-driven sales professional with a passion for retail, we encourage you to apply for this exciting opportunity. We offer a competitive compensation package and the opportunity to work with a dynamic and talented team with tremendous growth potential.
CM Management Inc. is an EEO employer.