Job Details
Fisher's Technology
Fisher's mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the "Best Places to Work in Idaho" for the last fifteen years.
Fisher's is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at www.fisherstech.com.
Customer Support Specialist - Records
Fisher's is seeking a qualified individual to fill our Customer Support Specialist - Records Management position. This position will require the team member to be responsible for managing records, record storage, document workflow, receiving and processing HR/Legal documents, and maintaining a clean and efficient environment.
Job Description:
- Operate copiers and printers at customer onsite locations to produce documents for personnel throughout the company
- Coordinate document work-flow and manage several records projects simultaneously
- Produce accurate and quality documents within required timelines
- Managing records supplies (i.e. folders, copier supplies, banker boxes, labels etc.)
- Work as a team to ensure that all deadlines are met
- Maintain a clean and organized record and storage area
- Travel between multiple sites throughout the day - as needed for Records
- Accurately track accountable items and provide metrics
- Understand and respond quickly and professionally to customer needs and requests
- Perform other duties as assigned
- Ability to handle repetitive and tedious tasks efficiently in day-to-day work.
Requirements:
- Exceptional Customer Service and a positive attitude with a willingness to learn
- Basic use and understanding of Microsoft Windows and MS Office applications
- Able to transition efficiently between job duties
- Records experience (preferred though not required)
- Good time management and organizational skills
- Strong written and verbal communication skills with high attention to detail
- Available Monday - Friday with shifts starting at 6:00 AM
- Dependable vehicle
- Pass required background check
- Move materials weighing up to 45 lbs. on a regular basis
Fisher's Technology offers an extensive benefits package that includes the following: - Medical, Dental, & Vision Insurance
- Life Insurance
- Additional Voluntary Life Insurance
- Paid Time Off
- Paid Holidays & Extra Floating Holiday
- 401(k) & 401(k) Matching
- Employee Assistance Program
- Flexible Spending Account
- Health Savings Account
- Short & Long Term Disability Insurance
- Accident & Critical Illness Insurance