Summary:
Starfish Computer Corporation s Help Desk Engineer (Level 1) provides direct end-user support for client issues by troubleshooting and applying knowledge via helpdesk calls, service board tickets and email requests. The Help Desk Engineer, Level 1, supports end-users with software and hardware issues, and also performs maintenance and upgrades to clients LAN, WAN, wired and wireless computer networks. Furthermore, the role installs and tests email/user accounts, sets up laptops/desktops and installs/upgrades software.
Job Functions & Responsibilities:
General Requirements & Information:
Starfish Computer Corporation
05/24/2024
North Olmsted,OH