Job Details
MILITARY VETERANS
An industry leader in biomedical field that offers state-of-the-art technology for minimally invasive procedures in virtually all surgical specialties is looking to add highly skilled technicians to their Performance Support teams. In this role you will support and develop a positive customer experience by performing the primary field operational duties of deploying audio-visual and network-based integrated OR systems (current and legacy) within a medical operating room environment.
Responsibilities include constructing the digital infrastructure of an operating room: physical placement/installation/termination of equipment/cabling, and configuration of software (proprietary software, training will be provided). The candidate must exhibit professionalism at all times by following SOPs and work instructions. You will support a specified geographic region and/or other regions as assigned.
- Face-to-face customer support, including OR, SPD and biomed
- Daily maintenance and management of products
- Maintain the instrument sets so that they are always in good working order and ready for use; keep repairs and replacement equipment expenses within a predetermined budget for the account; preventative maintenance on all devices; trouble shoot video and instrument issues in the OR; inspection of the instruments and documentation of their functionality
- Training and education for the OR staff and supporting departments
- Designing process improvements to improve efficiencies and reduce repair costs
- Tasks will vary depending on the agreement with the account and will include:
- Video tower / system set-up and support
- Inspection, repair, troubleshooting and replacement of devices
- Monitoring, reporting and facilitating repair/ exchange transactions
- Transporting, cleaning/sterilization and packaging of instruments after use
Outstanding opportunity for growth in a rapidly growing and critically important field. There is opportunity for upward mobility to more senior positions possible in very short timeframe.
Base salary $70 - $75K, $450 month car allowance, 20 cents per mile, $90 per diem, overtime is available, laptop, iPad, a cell phone are provided. Medical, dental, and life coverage, and a401k. You keep hotel and rental car points.
Location: Boston, MA
Job 57500