Legal Intake Specialist


Job Details

Description

Legal Intake Specialist Position in Phoenix, AZ, US

Big Auto Accident Attorneys is seeking a Legal Intake Specialist to join their team in Phoenix, AZ.
The main responsibility of this role is to evaluate incoming inquiries from potential clients to ascertain their suitability for representation by Big Auto Accident Attorneys.

Responsibilities

Communicate with potential clients over the phone and in person to assess their needs
Follow up with prospective clients to provide additional information and support
Ensure accurate data entry of all case details into the system
Retrieve and review relevant police reports for each case
Initiate contact with insurance companies to start the claims process
Conduct conflict checks to ensure ethical standards are met
Perform Accurint searches, obtain verification reports, and organize documents in the system
Draft closing and turn-back letters professionally

Qualifications

High School Diploma/GED
Paralegal Certification is preferred
Excellent communication skills, both verbal and written
Strong interpersonal skills to engage with customers and work effectively as part of a team
Exceptional time management skills
Ability to understand and demonstrate cultural awareness
Strong ethical values
Attention to detail and accuracy in data entry and inventory management.
Ability to handle phone calls professionally and provide excellent customer service over the phone.
Familiarity with Arizona State Law





 Big Auto Accident Attorneys

 06/15/2024

 Phoenix,AZ