Job Details
Description
Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge!
Responsibilities
Assure a clean environment in the guest rooms, corridors, lobby, and other work areas
Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management
Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms
Transport clean linen to the housekeeping storage rooms and replenish linen supplies on each floor
Qualifications
Good understanding of cleaning techniques and products
Hard worker with strong time management, organizational, and communication skills
This role requires a strong emphasis on putting the guest first and providing exceptional customer service
At least 1 year of experience as a houseperson or housekeeper preferred
Must have graduated high school or received an equivalent certification (GED)