Job Details
** Retail Teller II - South Davis - LaGrange, GA**
**Job Category****:** Teller **Requisition Number****:** RETAI07604 Showing 1 location **Job Details**
**Description**
**SUMMARY/OBJECTIVES**
A Teller has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.
**ESSENTIAL FUNCTIONS**
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Serves customers quickly, accurately, efficiently and confidentially according to the South State Bank Service Standards.
* Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
* Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
* Presents a neat and professional personal appearance, in accordance with bank policy. Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
* Performs the following teller duties:
- Processes transactions for savings, checking, and loan accounts
- Maintains a neat and orderly work area
- May assist in guiding and training new tellers
- May allow customers access to safe deposit boxes
- Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures
- Sells certified checks within assigned limits
- Balances transactions on a daily basis
- May assist with servicing/balancing ATM
- May utilize the branch capture system
- Knows and follows policies and procedures in completing transactions, minimizing operational errors and maintaining a proper work flow
- Knows and follows the branchs security and audit procedures and understands the function and operation of the security devices
**TELLER I FUNCTIONS:**
* 18 months or less experience
* Teller Duties Only
**TRAINING REQUIREMENTS/CLASSES:**
* Complete Teller School
* Annual Regulatory Compliance training
**ADDITIONAL TRAINING:**
* New Employee Orientation, Product Knowledge Class, PC Navigator, Sales 101, Sales 201, as well as continual update of processes and teller system.
**SUPERVISORY RESPONSIBILITY**
This position does not have supervisory responsibilities.
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**