Job Details
Job Details:
Title: Workplace Experience Coordinator
Pay Rate: $30-34/hr W2
Duration: 3 months
Location: San Francisco, CA.
Workplace Experience Coordinator | In-Office The Employee & Workplace Experience (EWX) team focuses on the places and programs that define and drive Coinbase culture, which sets us apart from other companies. We accomplish this by influencing the way employees connect, collaborate, and celebrate. Whether it be how we recognize employees, how employees choose to work, or how you stay connected to your team, the EWX team is focused on developing a best-in-class experience for our employees and teams.
Role Overview:The Workplace Experience team drives global connection and inclusion throughout the employee lifecycle. We create and support inspiring, safe, and efficient environments, enabling employees to perform their best work. As the concierge team of the workplace, we handle unexpected needs and execute company-impacting projects.
Responsibilities:
Managing In-Office Experience: Oversee reception and visitor check-in, act as on-site security when needed, and manage relationships with service providers (catering, supplies, maintenance). Address employee requests by liaising with property management and conducting weekly office audits to ensure facilities issues are resolved. Coordinate with building management for quality services and compliance with lease obligations, and maintain communication with IT, AV, and Security departments.
Event and Meeting Coordination: Serve as a contact point for events and meetings, managing setup requirements, and providing hands-on support for events, room configurations, deliveries, and mail.
Operationalizing Workplace Projects: Manage Slack and ticket queues for questions and approvals (e.g., office access, offsite requests), and support office access programs, including site requests and usage reports. Provide administrative support to the Workplace Experience team, including budget management.
Employee Experience & Support Services: Monitor and respond to tickets, emails, Slacks, and calls, routing requests appropriately. Assist with or manage special projects as needed, contribute ideas to enhance team productivity, efficiency, and service quality, and ensure the accuracy, production, and retention of key program materials.
Requirements:
2+ years of experience in Facilities and/or Workplace Operations.
Broad knowledge of Workplace Operations policies and procedures.
Excellent customer service skills with a pleasant and calm demeanor.
Ability to work in a flexible, positive, and team-oriented environment, embracing process improvement.
Strong organizational and multitasking skills.
Proactive self-starter with minimal supervision.
Excellent communication skills (verbal and written).
Proficient in Google Suite.
Ability to be in-office daily.
Capable of walking, standing, kneeling, and carrying objects up to 50 lbs.
Best Regards,
Mohammed Yousuf
Sr. Recruiter
C.
415-###-####
E ...@leadstackinc.com A.
611 Gateway Blvd, Ste 120
South San Francisco, CA 94080
W.
www.leadstackinc.com