Computer Support Technician


Job Details

Location : Main Campus - Homewood, AL

Job Type: Staff Full Time

Job Number: FY2400204

Division: FBAS for Staff

Department: STA-Enterprise Support Services

Opening Date: 05/22/2024

Closing Date: 7/31/2024 5:00 PM Central

FLSA: Non-Exempt

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Description

Works under the leadership of the Manager of Computer Deployment in the delivery, set-up, and replacement of technology related equipment. Works with faculty and staff in scheduling delivery of new or replacement equipment, and the retrieval of retired equipment.
Job Duties

  • Configures new equipment to be deployed with the appropriate software images and settings.
  • Builds and maintains a repository of standard software images for deployment on Samford computers.
  • Performs full disk encryption on computers.
  • Schedules and delivers technology related equipment and retrieves retired equipment for appropriate disposal (return to factory, etc.)
  • Moves customer data from old equipment to the new replacement device.
  • Provides strong customer service.
  • Assists with the maintenance of proper records for equipment transactions and inventory.
  • Works with vendor representatives as needed to resolve questions/problems.
  • Works closely with other members of the Enterprise Technology Support staff to coordinate activities.
  • Perform additional duties as required.

Qualifications

  • High school diploma
  • Minimum one (1) years of experience in a computer-related field
  • Experience installing computer imaging software
  • Knowledge of Windows and Mac operating systems
  • Good communication skills
    • Ability to work harmoniously with and communicate effectively with faculty, staff, administration, and students.
  • Strong commitment to Christian principals

Preferred Qualifications

  • Technical training in a computer-related field


We offer a complete benefits package to full-time employees including health care, dental, vision, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

To learn more details, visit our

01

Do you have a high school diploma?
  • Yes
  • No


02

Do you have at least one (1) years of experience in a computer-related field?
  • Yes
  • No


Required Question





 Samford University

 06/15/2024

 Birmingham,AL