Job Details
IDR is seeking a Desktop Support Specialist L1 to join one of our top clients for an Onsite Position! If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview & Responsibilities for the Desktop Support Specialist:
One of our top clients is looking for a Desktop Support Specialist who will be responsible for providing service at their walk-up service desk to resolve incidents/requests, providing remote support using remote desktop tools, assist employees with installation, configuration, and troubleshooting of computer hardware laptops, desktops, peripherals, printers, mobile devices. You will also be responsible for maintaining passwords, data integrity, and file system security for the computing environment. The ideal candidate will have great customer service and communication skills!
- Required Skills:1+ years experience working in an IT Service Desk/Support role
- 1+ years experience configuring and troubleshooting hardware/software
- Knowledge of remote support
- Hands on experience building laptops and re-imaging laptops
- Troubleshoot with end users over the phone
- Basic Knowledge of Active Directory
- 1+ years experience with Intune OR SCCM
- What's in it for you?Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
- Why IDR?20+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated s Best of Staffing Client and Talent Award winner 10 years in a row