Job Details
AZDS is the world s premier digital agency that provides innovative marketing and technology solutions to the global leaders in the luxury travel and hospitality industry. We pride ourselves on our cutting-edge digital philosophy and portfolio of world-renowned clients from Montage Hotels & Resorts to The Ritz London to Aspen Skiing Company and 650+ others across 6 continents but also on our laid-back, entrepreneurial culture.
We are looking for a dynamic new Senior Director or Director of Digital Analytics & BI who will be responsible for executing our data and insights strategy, implementing and improving tracking across all digital channels, categorizing and pulling insights from our data, leading reporting, and synthesizing and visualizing data to equip our clients to make effective decisions that drive their business.
The ideal candidate has a proven track record in managing end-to-end, complex digital analytics environments. He/she exhibits strengths in strategic thinking, effective business storytelling for multiple stakeholders, intense rigor, deep curiosity, high levels of emotional intelligence, and a client service mindset to deliver analytical innovation for a growing global client base.
KEY ROLE RESPONSIBILITIES:
Data & Insights Strategy contribute to developing and lead the delivery of the multi-year analytics roadmap and scale efforts to support the existing client base, while also delivering innovative solutions across digital ecosystems.
Web Analytics lead the development, integration, troubleshooting, and maintenance of a data layer across a broad portfolio of clients, including a customized and complex e-commerce booking flow in partnership with a more junior team
Effective Business Storytelling - create and deliver impactful client presentations to senior executives on a regular basis through data visualization presentations, reporting, and dashboards and executive summaries.
Strategic Consultation synthesize data trends across all digital platforms and extrapolate into actionable insights, recommendations, and feature requirements in a digestible format for senior level stakeholders and make strategic business recommendations.
Lead New Revenue Streams in partnership with leadership and cross-functional stakeholders, execute the go-to-market strategy of our new business intelligence platform, RevRaise Insights, opening new revenue-generating pathways from our global data set
Implement Process Improvements - at every given stage of work, ensure that efficiencies are realized, errors reduced and quality is improved; develop new innovations for data enhancement capabilities, documentation, automation, templating, data warehousing, new technologies and more
ESSENTIAL SKILLS:
Advanced understanding of systems such as:
Google Tag Manager
Google Analytics (both GA4 and Universal Analytics)
Tableau or Power BI
Snowflake, Redshift, or SQL Server
Hands-on experience with systems such as:
OneTrust and similar cookie compliance tools
Adobe Launch
Adobe Analytics
Adverity, Funnel, Fivetran or similar ETL tool
Media platforms (DSP, Facebook, Metasearch, Google Ads, etc.)
ESSENTIAL LEADERSHIP QUALITIES:
6-10 years of senior-level analytics roles with increasing levels of responsibility
Experience within the hospitality industry is strongly preferred
Experience in developing recommendations based in data, and proactively influencing positive outcomes
Experience leading and building high-performing individuals and teams
Sharp attention to detail and a drive for practical perfection
A proactive approach to problem-solving, developing hypotheses and creative actionable insights from data sets related to e-commerce
Ability to thrive and lead in a fast-paced, innovative, high-growth atmosphere
Excellent interpersonal communication skills
Ability to lead with a client service-centric mindset
High levels of self-awareness, emotional intelligence, and an agile, adaptable mindset and attitude
COMPENSATION AND BENEFITS:
Annual bonus opportunity
Hybrid work schedule, with up to 1/2 of days able to work remotely
401(k) 4% employer match (without vesting schedule and no compensation maximum)
Health insurance (company pays 100% of monthly premium)
Dental insurance (company pays 100% of monthly premium)
Vision insurance (company pays 100% of monthly premium)
Life insurance (company pays 100% of monthly premium)
Generous Paid time off policy, in addition to all major holidays
Paid week off annually between Christmas and New Year s Day
Estimated Base Salary range: $90-160k, depending on experience, in addition to the opportunity for an annual performance bonus.
This role has the ability to work on a hybrid basis, based out of the AZDS global headquarters in downtown Denver, Colorado, USA.