Job Details
Position Overview:
We are seeking a highly organized and proactive individual to join our team as a Truck Dispatcher. You will be responsible for assisting with coordinating the movement of goods, ensuring optimal routing, and maintaining effective communication with drivers and customers. This position requires exceptional problem-solving abilities, and the ability to thrive in a fast-paced and dynamic environment. The individual hired will play an integral role in supporting organizational growth, operational improvement, and continued profitability.
Responsibilities:
Dispatch Operations: Assist with coordination of the daily dispatch operations, ensuring efficient routing and scheduling of trucks to maximize productivity and meet customer requirements. This may include use of load boards and working with brokers to develop revenue, backhauls, and increase profitability.
Driver Management: Assist with assigning drivers to specific routes, providing them with clear instructions, schedules, and necessary documentation.
Communication: Establish and maintain effective communication channels with drivers, customers, and internal stakeholders to ensure smooth and timely delivery of goods.
Problem-solving: Identify and resolve operational challenges, such as route deviations, breakdowns, or delays, in a proactive and timely manner. Collaborate with drivers and other team members to develop effective solutions.
Continuous Improvement: Identify opportunities to optimize processes, streamline operations, and enhance customer service. Implement improvements and initiatives to achieve driver revenue targets and improve driver productivity.
Requirements and Other:
- Proven experience in truck dispatching and/or experience in logistics
- Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Exceptional problem-solving and decision-making abilities, with a focus on finding practical solutions.
- Excellent communication and interpersonal skills, with the ability to effectively interact with drivers, customers, and team members.
- Proficiency in using computer systems and software applications, including MS Office.
- Sylectus trucking software experience preferred but not required.
- Normal schedule will be S-Th third shift (11pm-7am)
Joining our team as a Truck Dispatcher provides an exciting opportunity to play a key role in ensuring the smooth and efficient operation of our truck fleet. If you thrive in a challenging and fast-paced environment and possess the necessary skills and qualifications, we would love to hear from you. Apply today and become an integral part of our logistics team!