Job Details
**Position #**: 21000GAE
**Position**: Part Time Front Desk Receptionist -Fitness Center Mentor
**UH Facility**: Lake West Medical Center
**Shift**: Evenings
**Status**: Part-time
**Work Days of Week**: Variable To Heal. To Teach. To Discover.
These words are more than just our mission, they embody the opportunities available to the world-class doctors, nurses, health care professionals and support staff who choose to join University Hospitals and Be the Difference.
From entry to executive level, every position and every professional at University Hospitals has a direct impact on our ability to offer excellent care to our patients, their families and our community.
Join Us and Be the difference in Advancing the Science of Health and the Art of Compassion.
Equal Opportunity Employer minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
**Transcript**My position at UH, uh, allows me to interact with everyone that comes on my floor. I am the first person that, uh, patients, visitors, uh, physicians, um, environmental services, anyone when they get off the elevator, their first interaction is with me behind the secretary desk. And I love meeting people. I love making people feel like they're more than a number and, um, giving them that first experience because we all know that, uh, your first interaction with someone can make or break the whole entire experience. So that's what I enjoy most is meeting everyone that comes on to our unit.
My position at UH, uh, allows me to interact with everyone that comes on my floor. I am the first person that, uh, patients, visitors, uh, physicians, um, environmental services, anyone when they get off the elevator, their first interaction is with me behind the secretary desk. And I love meeting people. I love making people feel like they're more than a number and, um, giving them that first experience because we all know that, uh, your first interaction with someone can make or break the whole entire experience. So that's what I enjoy most is meeting everyone that comes on to our unit. JOB DESCRIPTION **Description** The front desk attendant will provide outstanding customer service to all members, guests and staff, and assist with check-in of members and guests, distribute towels, answer phones, take reservations, complete all laundry duties, locker room duties, general cleaning duties, childcare center duties, promote programs and activities, and operate point of sale computer. Ring up merchandise, programs/activities, and services at point of sale computer/register. Make reservations for any/all programs and activities efficiently and accurately. Makes reservations for Day Spa. Provide information about facility, services, programs, and activities. Load/unload towels from washers/dryers and change out liquid detergent, disinfectant and softener; neatly fold and stack towels. Follow safety regulations for handling dirty towels. Responds to all emergency codes in areas of the facility, if possible. Must be able to perform first aid, CPR, use AED, documentation, crowd control, and other tasks as assigned. Maintain annual competencies, licenses, or certifications. Follow all written regulations/procedures and correctly completes assigned tasks without supervision. Assists in other areas as necessary. Excellent customer service skills and one (1) year customer service experience. Basic computer skills including typing/keyboarding and ability to proficiently use a variety of software applications such as Microsoft Office. Previous cash handling experience. Knowledge and experience of fitness management software.
QUALIFICATIONS **Qualifications** High School Equivalent / GED Heartsaver First Aid/CPR/AED certification completed within 3 months of hire.
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