Job Details
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Dispatcher II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $20.87 - $31.25/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Responsible for providing administrative support and coordinating the movement of vehicles for the Transportation Department as well as providing quality service to our customers.
Primary Responsibilities:
Interact with customers to verify vehicle information, condition of vehicle and schedule time of pick-up and delivery of vehicles.
Follow up on cars available for pick-up and delivery
Complete and process paperwork related to the pick-up and delivery function efficiently and accurately.
Review all completed transportation requests for accuracy
Data entry and updating notes in AS400 system regarding pick-ups and deliveries.
Post and invoice for transportation services rendered
Review and collect on transportation's aged AR
Review neighbor island weekly operating report, post and invoice
Prepares Oahu daily transportation report
Perform clerical duties associated with the drive service in an efficient manner
Book, coordinate, execute all aspects of the interisland shipping process with Young Brothers. Track and communicate with client the status of shipping.
Book, coordinate, execute all aspects of the west coast shipping process with Pasha and Matson. Maintain shipping log, track and communicate with client the status of shipping.
Transfer handwritten VIN's and post the information to the AS400 to invoice
Miscellaneous filing, copying and handling mail
Perform other duties as assigned by manager or supervisor, which may include assisting in other areas of the office as necessary.
Qualifications:
Minimum:
- High School Diploma/GED and 3 years' experience in a related field.
- OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline;
- OR 5 years' experience in a related field
Preferred:- Minimum of 1-year clerical, office and/or customer service work experience preferred, including ten-key and computer data entry.
- Competencies/Skills: Effective communication skills required. Must possess good problem-solving and organizational skills. Must be able to type 50 WPM. Must be knowledgeable in MS Word, Excel and Outlook.
- Accomplishments
- Physical Demands:
- Regularly required to stand, walk, reach, talk and hear. Ability to lift 1-10 pounds. Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
- Work Environment: Office environment occasionally exposed to wet/humid conditions, and fumes/odors. Moderate Noise level.
Drug TestingTo be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
BenefitsEmployees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About UsThrough groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.