Job Details
The Patient Services Representative (PSR) provides vital customer service via telephone and in person. This position is responsible for answering calls on LCH s main line, routing calls to appropriate staff, making appointments for the health center and providing basic information. When functioning in the role of front office reception, the PSR directs patients to the proper service, performs patient intake and assessment, provides check-out services, collects and records fees, and provides patient services (appointments and inquiries).
This position will require evening hours and travel between LCH locations.
Minimum Qualifications
Bilingual fluency in Spanish and English required
High school diploma, or equivalent, required
Benefits
Medical/Vision/Prescription/Dental insurance
Employer paid basic Life/LTD insurance
Retirement plan with employer match
Reimbursement accounts (FSA)
EAP
Paid Time Off and Paid Holiday
COVID-19 Vaccination required.
LCH is a culturally competent, bilingual, bicultural agency. Qualified members of the community are encouraged to apply.