Job Details
**Customer Service Representative**
* - Customer Service
* Beverly, MA, USA
* Salary
* Full Time
Amphenol Pcd is looking for a Customer Service Representative for our Beverly, MA location.
Job Summary: The focus regarding this position will be to assist the customer service team in their day-to-day activities. Including but not limited to entering quotes, entering orders, order checking, expediting, and other administrative tasks.
Essential Functions:
Provide accurate and on time quotes to the assigned customer base (book pricing / contract pricing / special pricing)
Ensures that client issues are dealt with in an efficient manner, informing the Customer Service Supervisor of any problems that may arise.
Order entry and change order / schedule management
Ensures that all processes and procedures are complete and quality standards are met.
Provide two-way communication between client and team, to promote strong team representation.
Provide outstanding customer service
Other related administrative and customer service duties as required
Process expedite requests with the planning team
Required Skills/Qualifications:
Self-motivated with a positive attitude and strong work ethic.
Ability to work effectively and collaboratively across all levels of the organization.
Exceptional organization skills with strong attention to detail
Excellent time management, sense of urgency and follow-through skills
Effective interpersonal, written and verbal communication skills
Ability to multi-task and manage competing priorities in a faced paced, high-pressure and results-oriented environment.
Proficiency in Microsoft Office applications
1-3 years of experience
Amphenol Pcd, a subsidiary of Amphenol Corporation, is one of the world's leading suppliers of interconnect products for Military, Commercial Aerospace and Industrial applications. Located north of Boston in Beverly, Massachusetts, we design and manufacture a wide range of products - System Attachments, Junction Modules, Relay Sockets, Terminal Blocks, Rectangular & Circular Connectors, and Cable Assemblies & Adapters. With facilities in North America and Asia, Amphenol Pcd products are chosen by hundreds of OEMs around the world reliant on Amphenol's technical excellence, global network of distributors, and cost-effective solutions for custom systems.
Due to the nature of our business, the candidate must be able to legally work in the United States; we are unable to provide sponsorship. Position requires candidate to be a U.S. person as defined in ITAR, 22 CFR 120.15 (U.S. Citizenship or Resident Alien Status) and defined by 8 U.S.C. 1101(a) (20).
Amphenol Pcd is a proud Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
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