Job Details
Description
Looking for an opportunity to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs an Intake Specialist to take client relations to the next level. You should be great on the phone, a naturally compassionate and empathetic listener, dedicated to customer service, and have a passion for helping those in need with utmost attention to detail. You'll have an opportunity to help a thriving law firm succeed and make a tangible difference in our clients' lives every day. If this sounds like a job you'd love, apply now!
Responsibilities
Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate
Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly
Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard
Qualifications
CRM and case management software experience a plus
Skilled with Microsoft Office, especially Microsoft Excel
Solid data entry, spreadsheet management, and computer skills
Customer service or sales experience a plus
Previous legal experience highly valued