Job Details
Description
At this time, AFH welcomes applicants interested in joining our growing, talented, and mission-driven team to submit their information for immediate consideration. This is a rewarding and exceptional opportunity to proactively engage with patients and our care team.
- Must be mature, sincere, and empathetic with patients, have a positive attitude, and develop a trusting relationship with patients and staff. Computer literacy is required. Must be organized, have the ability to follow through and complete work assignments independently, be responsible, and pay attention to details.
Responsibilities Welcoming patients by answering phones and greeting them with a friendly attitude
Managing appointments efficiently by scheduling, changing, or canceling as needed
Assisting in maintaining patient flow and ensuring timely schedules
Conducting insurance verifications accurately
Recording patient information meticulously into the EMR system
Ensuring medical records are updated and precise
Reconciling daily charges and billings meticulously
Performing any additional tasks as required and assigned
Qualifications Minimum requirement of 3 years of customer service experience specifically in the medical field is essential
Proficiency in both verbal and written communication is a must
Ability to comprehend simple healthcare terminology is necessary
Proficient in the use of computer software and technology
Familiarity with health insurance plans, benefits verification, and authorization is required
Strong skills in prioritizing work, multitasking, and critical thinking are essential
Demonstrated ability to stay organized and handle stressful situations calmly