Job Details
About Columbia Credit Union
Columbia CU is a full-service financial institution with $2.3 billion in assets, over 100k members and we pride ourselves in our commitment to "Making Life Better" in the communities we serve.Since 1952, our commitment toward "Making Life Better" has earned us accolades and we are honored to be the recipient of several local community recognitions:
- Best of Clark County Award / The Columbian:2008-2023
- Best in Business Award / Vancouver Business Journal: 2013-2023
- Corporate Philanthropy Award / Portland Business Journal:2017-2023
Columbia CU Guiding PrinciplesVision: The most trusted, respected, and sought-after financial institution, providing innovative solutions and support for our employees, members, and communities we serve.
Mission: Bringing people together to make life better for themselves and their communities.
Value Proposition: Earning your trust with knowledgeable people and digital options so you can bank "Columbia" how and when you want.
Leadership Philosophy: Leaders at Columbia CU inspire enthusiasm and accountability that drive our mission. Leaders build engagement and communicate honestly and openly. By rallying everyone around our shared vision, Leaders model and expect the best from individuals and teams.
Core ValuesPeople - We have a passion for helping each other and our members.
Community - We have a passion for contributing to the success and growth of the communities we serve.
Financial Wellness - We have a passion for providing the financial education, tools and assistance that create financial wellness and stability for our organization, each other, our members and the communities we serve.
Benefits- 100% paid Medical, Dental, Vision for employee - eligible the 1st of the month following hire date
- Accrued PTO, Paid Sick Time, Accrued Extended Sick Time and 11 Paid Bank Holidays
- 401k Match- 100% match up to 6% employee contribution
- Tuition Assistance
- And More!
About The Role This position assists members to reach their financial goals while providing the highest level of member service and product knowledge to actively sell credit union products.
RESPONSIBILITIES - Cross-Sell Columbia's products and services
- Adhere to Columbia's "Service Standards"
- Maintains up-to-date knowledge on all credit union products and services
- Open, modify, and close consumer and business accounts
- Originate and fund consumer and home equity loan products
- Process all member transactions and requests (including but not limited to; operation of computers, maintaining coin machine and ATM, servicing Drive-up Window, Vault activity etc.)
- Serve in greeter position to assist members entering the branch by assessing their needs and serving them accordingly.
- Participate in cross-functional projects and promotions
- Perform additional tasks and duties assigned by Branch Manager
- Comply with branch security including robbery, fraud, and forgery procedures
- Assist tellers to efficiently process member transactions when appropriate
REQUIREMENTS - One (1) year financial institution experience or a demonstrated proficiency with branch-related systems.
- New account origination experience preferred.
- Lending experience preferred to include a basic understanding of the loan process.
- A basic understanding of federal and state lending laws and regulations.
- Required current NMLS license or ability to obtain upon hire
- Knowledge of Columbia's Bank Secrecy Act compliance program
- Excellent communication skills both verbal and written.
- Must be team oriented.
- Attain Notary designation within six months of hire.
- Must be reliably available to work: Monday through Friday and Saturdays to include a split week schedule, as needed. Must be available to attend branch meetings when scheduled.
- Proficient use of software and resources necessary to perform daily duties.
COMPENSATION- $22-$26/ hour
- Eligible for performance incentives.
Columbia Credit Union follows all required COVID 19 health protocols
Equal Opportunity Employer/AA
Must be 18 or older to apply