Job Details
CLOUDHQ - Senior Systems Administrator
Who We Are
Our purpose at CloudHQ is to provide flexible, efficient, and resilient data center solutions to businesses of all sizes. Our growing organization was founded by the pioneer of data center REITs. CloudHQ has state-of-the-art data center sites located on two Northern Virginia campuses, as well as London, Frankfurt, Paris, Milan, and S o Paulo, and we anticipate exponential growth over the next several years both in the US and abroad.
What The Role Entails
CloudHQ is seeking an experienced Senior Systems Administrator with a strong focus on Operational Technology (OT) and Industrial Control Systems (ICS) environments. In this role, you will be responsible for the design, implementation, security, and availability of our core systems, including servers, networks, storage, specialized OT devices, and critical backup and monitoring solutions. You'll work as part of a collaborative team, leading projects, and mentoring other IT members while ensuring the unique requirements of OT systems are met.
What You Get to Do
Design and implement robust and scalable system architectures in line with business needs, industry best practices, and OT-specific security standards, considering both Ubuntu and Windows operating systems
Collaborate on disaster recovery and business continuity planning with a focus on the needs of critical OT systems, including backup strategies utilizing Bacula or related solutions
Install, configure, and maintain servers (Ubuntu and Windows), network devices (Cisco, Juniper), Fortinet security appliances, backup solutions (Bacula or related), and network monitoring tools (LibreNMS or related)
Proactively monitor system performance and capacity with an emphasis on OT/ICS devices, anticipating future infrastructure requirements
Troubleshoot complex system, network, application-level issues, and specialized challenges within an OT environment
Implement and maintain rigorous security measures across our systems, with specific expertise in OT/ICS security frameworks and best practices
Configure and manage Fortinet firewalls, intrusion detection/prevention systems, and vulnerability scanning within the OT environment
Enforce security policies, regularly audit OT systems, and educate users on security best practices across both Ubuntu and Windows environments
Deep understanding of OT/ICS protocols like BacNet and ModBus
Experience in configuring and troubleshooting OT-specific devices and communication networks
Ability to balance IT security requirements with operational needs and limitations of legacy OT systems
Design, implement, and manage backup solutions using Bacula or similar enterprise-grade backup systems
Install, configure, and utilize LibreNMS (or related systems) for comprehensive network monitoring and proactive alerting
Automate routine tasks and processes to enhance efficiency and reduce errors
Develop and maintain scripts in languages such as PowerShell or Python, taking into account OT systems, compatibility across Windows and Ubuntu, and integration with backup/monitoring tools
Create and maintain clear technical documentation, including system configurations, procedures, network diagrams, backup/restore plans, and security incident response plans specifically for the OT environment
Mentor and train junior IT staff members, fostering a culture of knowledge sharing and a deep understanding of OT technologies
What You Bring to The Role
A bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience
Minimum of five (5) years of hands-on experience as a Systems Administrator with at least 2+ of those years in an OT/ICS focused role
Strong expertise in both Ubuntu Server and Windows Server, along with network administration with Cisco and Juniper devices
In-depth knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.), Fortinet firewalls, and network security principles
Experience with virtualization technologies (VMware, Hyper-V, ProxMox.)
Experience with enterprise-level backup solutions (Bacula preferred)
Experience with network monitoring tools (LibreNMS preferred)
Demonstrated scripting/automation abilities (PowerShell, Python, etc.)
Strong problem-solving, analytical, and troubleshooting skills
Excellent communication skills, with the ability to collaborate effectively with IT, engineering, and operations teams
Our Ideal Candidate Will Also Possess
Experience with cloud technologies (AWS, Azure, GCP, or equivalent) is a plus
Relevant industry certifications in networking, security, OT-specific certifications, or backup solutions
What We Offer
CloudHQ s people and culture are the most enriching aspects that make us a great place to work. We are strengthened by industry experts who bring extensive knowledge, skill, and experience; leaders who bring vision, innovation and commitment to our people; and an expanding team of individuals who believe in that vision, and bring their best to support their customers and team.
Our employees enjoy competitive compensation and rewarding incentives, comprehensive benefits (medical, dental, vision, life insurance, disability), 401(k) with match, 12 paid holidays, generous PTO, development opportunities, and the ability to closely impact and contribute to the growth of an exceptional organization.
Equal Employment Opportunity
CloudHQ is an equal employee opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other legally protected status.