Job Details
**Customer Service Representative**
* 6893 Rivers Ave, North Charleston, SC 29406, USA
* Full-time
**Company Description**
EchoPark Automotive is the fastest growing and most comprehensive nearly new automotive retail brand in America today. Our aggressive plan is to cover 90% of the U.S. by 2025 to reach 90% of the population with the most unique business model and utilization of one of the most innovative technology-enabled sales strategies. This approach provides a personalized and preferred, guest-centric buying process that has been proven out by consistently delivering award-winning guest-focused experiences and superior value to car buyers nationwide with an average savings up to $3,000 over the competition. EchoPark is set to be the #1 in near-new/pre-owned 1-4-year-old vehicle sales by 2025 and already making its mark by earning the 2021 Consumer Satisfaction Award, creation of new Owner Experience Centers, development of all-new online shopping technology and a focus to grow the brand. EchoParks mission is in its name, **E**very **C**ar deserves a **H**appy **O**wner. This drives all they do, differentiates itself from the competition, and has them focused to redefine the category for their guests. More information about EchoPark Automotive can be found at
**Job Description**
**EchoPark Automotive is looking to add a Customer Service Representative to our Charleston, SC.** Our Customer Service Representatives work as an Automotive Sales Delivery Specialist where you will guide our guests through the final steps of our car buying process by showing our late-model, low-mileage vehicles and completing the pre-arranged online sale.
Delivery Center Specialists will:
* Ensuring all guests receive an experience in-line with the EchoPark Brand promise
* Handling guest test drives and ensuring all guest questions are answered.
* All guest vehicles are delivered on time
* All required paperwork is collected and contracts are signed and executed effectively first time.
* Ensuring all guest vehicles are ready and meet EchoPark standards prior to delivery to the guest
* Supporting the Delivery Center Coach and Guest Care Team in resolving any post-sale guest issues
* Handling of any guest sales issues or questions, coordinating any deal changes with the Online Sales Center
* Achieving sales targets by selling the benefits of EchoPark products to guests
You may be a perfect fit for a Delivery Center Specialist if you have the following attributes:
* Resilience, agile, and open to change
* Great professional attitude and strong work ethic
* Ability to follow directions and processes
* Active-listening and strong communication skills
* Respect for team mates
* Positive outlook
Qualifications:
* Sales Experience is preferred
* Strong and confident presentation skills
* Previous track record of meeting sales goals
* Team Player
EchoPark Automotive offers the following Benefits:
* Starting base salary of $51,000 a year with additional bonus potential
* Health, Dental, and Vision Insurance
* 401K
* Paid vacation
* Access to leadership and personal development programs
* Casual dress code
**Additional Information**
All your information will be kept confidential according to EEO guidelines.
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**Job Location**
Customer Service Representative
* 6893 Rivers Ave, North Charleston, SC 29406, USA
* Full-time