Job Details
** Front Desk Agent l Full Time l PM Shift 3PM-11PM**
**Job Category****:** Front Office **Requisition Number****:** FRONT005086 Showing 1 location **Job Details**
**Description**
**Sign On Bonus / Benefits**
$500 sign on bonus after 90 days!
Full Time Associates qualify for benefits (Medical, Dental, Vision, PTO, 401K)
**Job Duties**
Anticipates and responds to guests in a friendly and positive manner
Responsible for providing the highest level of service
Process check-ins and check-outs, verify billing, create reservations, and process special requests
Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services
Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary
Understands and follows the company guest service recovery program
Follows company procedures when handling cash and processing financial transactions
Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste
Produces required volume of work by planning, organizing and prioritizing work duties
Adheres to company general work rules, department procedures and company policies
**Education**
High school diploma or GED
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**