Job Details
Entry level opportunity
Join a global leader in HVAC&R solutions where innovation meets purpose. We're seeking passionate individuals to shape the future of comfort and sustainability. Collaborate with diverse teams, leverage cutting-edge technology, and make a meaningful impact on the world. Whether you're an experienced professional or just starting your career, be part of a team dedicated to creating more comfortable, efficient, and sustainable spaces.
Here s what you ll be doing:
This call center position entails efficiently processing email tickets using Zendesk, handling incoming customer calls, and processing orders.
- Process 30+ email tickets per hour and handle under 5 calls per hour on average, primarily utilizing Zendesk for email communication.
- Under direct supervision, respond to incoming customer calls, fulfilling customer needs to ensure high levels of satisfaction.
- Process new orders according to customer requests, tracking open orders to ensure prompt completion, checking pricing and availability as necessary.
Here s what you ll have:
- Entry level
- High School Diploma
Here s what you ll get:
- Above market pay at $16.00
- Flexible schedule
- Excellent Benefits
- Supportive management invested in your success