Job Details
Company Information:
At Maritime Applied Physics Corporation (MAPC), a wholly owned subsidiary of BlackSea Technologies, we don't just innovate; we revolutionize. Our strategic partnership with BlackSea Technologies empowers us to reach new heights by leveraging resources with unparalleled support all while fueling our drive for technological advancement.
We are a close-knit team of creative and innovative thinkers specializing in full lifecycle development of cutting-edge maritime technology. At MAPC, you won't just find a job; you'll find a community of experts who aspire to solve diverse and complex challenges. Be part of a company where your ideas matter, your expertise is valued, and your contributions make a real impact. Together, we are not just sailing; we are charting a course to push boundaries of what's possible.
The Position:
MAPC is seeking a skilled System Administrator / IT Administrator to oversee the maintenance of our Microsoft 365 GCC environment, ensuring compliance with NIST 800-171 and CMMC standards, and providing exceptional end-user support. The ideal candidate will be a proactive problem-solver with excellent technical skills and a strong understanding of IT administrative tasks.
The work location is in Baltimore, Maryland.
- Maintain Microsoft 365 GCC Environment: Manage and maintain all aspects of our Microsoft 365 GCC environment, including Exchange Online, SharePoint Online, Teams, and other related services.
- Ensure Compliance: Ensure compliance with NIST 800-171 and CMMC standards by implementing necessary controls, conducting regular audits, and maintaining documentation.
- End User Support: Provide technical support and troubleshooting assistance to end users, including assistance with Microsoft 365 applications, hardware issues, and network connectivity problems.
- IT Administrative Tasks: Perform various IT administrative tasks, such as user account management, software installations, hardware inventory management, and system updates.
- Security Management: Implement and maintain security measures to protect company data and systems, including antivirus software, firewalls, and access controls.
- Backup and Disaster Recovery: Develop and maintain backup and disaster recovery plans to ensure business continuity in the event of system failures or data loss.
- Collaboration and Communication: Collaborate with other IT team members and departments to address technical issues and implement solutions. Communicate effectively with end users to provide updates and gather feedback.
Candidates should expect to occasionally participate in on-site technical support for delivered products. Typical travel is < 10% and within the United States.
Qualifications
- In-depth knowledge and experience in managing Microsoft 365 GCC environment, including Exchange Online, SharePoint Online, Teams, and related services.
- Proficiency in configuring and troubleshooting Microsoft 365 applications and services.
- Familiarity with NIST 800-171 and CMMC standards.
- Previous experience implementing and maintaining controls to ensure compliance.
- Ability to conduct regular audits and maintain documentation for compliance purposes.
- Strong technical support and troubleshooting skills.
- Experience aiding with Microsoft 365 applications, resolving hardware issues, and addressing network connectivity problems.
- Effective communication skills for assisting end users with technical issues.
- Experience in user account management, including creation, modification, and deletion.
- Proficiency in software installations, hardware inventory management, and system updates.
- Attention to detail in performing various IT administrative tasks.
- Knowledge of security measures to protect company data and systems.
- Experience implementing and maintaining antivirus software, firewalls, and access controls.
- Understanding of security best practices in a Microsoft 365 environment.
- Background in developing and maintaining backup and disaster recovery plans.
- Familiarity with tools and procedures to ensure business continuity in case of system failures or data loss.
- Ability to collaborate effectively with other IT team members and departments.
- Team player mindset with a focus on addressing technical issues collaboratively.
Clearance
- Active Secret clearance or eligibility to obtain.
Preferred
- knowledge of AWS or Azure cloud (MS Azure Gov Cloud Preferred) services and the cloud ecosystem.
- Security+ CE or any DoD 8570 IAT Level I or higher approved certification
- Experience operating and maintaining systems in a Linux environment
- Experience with SolidWorks PDM
- Experience working in an Agile environment
- Experience with troubleshooting within a security environment
- Experience with backup and restore procedures
Additional Information
MAPC is seeking a long-term employee who is looking for a career growth path with the company and is willing to take on a diverse set of challenges. The job offers opportunities to hone your management skills, expand them into additional technical or commercial areas, and be part of a fast-moving, energetic, closely knit team.
EEO Statement: MAPC is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.
US Citizenship: Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including US Citizenship.
MAPC participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer s Form I-9 to confirm work authorization.