JOB SUMMARY & QUALITIES
The Appraiser is responsible for providing customers with timely and friendly appraisals, with the ultimate goal of closing the sale to maintain a high closing ratio. The appraiser must handle communication with the adjuster and customer regarding status of the vehicle. This position is often the main point of contact with CARSTAR for the customer, so he or she must strive to represent the company in a professional manner. The Appraiser should have an outgoing personality, enjoy meeting people, calling on accounts and possess a classic background in sales or marketing and a good understanding of appraising and insurance claims procedures and policies. He/she must be able to make common sense decisions, be a self motivator, use excellent communication skills, both verbal and written, and portray a professional business image. It is imperative that this person possess a good work attitude and foster a positive team spirit in support with the overall philosophy of the company and fellow employees.
ACCOUNTABILITY & RESPONSIBILITY OF POSITION
Customer Service
Coordinating Staff to Achieve Sales Goals
Appraisal Process
Administration of RO Package
EXPERIENCE/SKILL REQUIREMENTS
OCCUPATIONAL QUALIFICATIONS
CARSTAR Manassas Collision Center
05/26/2024
Manassas,VA