Job Details
Job overview:
- Appointment scheduling for the ortho & pain management teams
- High call volume/setting appointments
- Texting/calling patients back about their appointments
- Must have strong attention to detail
- Strong typing test results (typingtest.com - one min typing test)
- Checking emails and responding to patients
- More of a call center environment
For ortho, they do Spine, ortho extremities like shoulders and kness, podiatry, and hand.
For ortho surgery, they are scheduling surgeries for the ones listed above.
Call volume varies but at least 50 a day. These teams are expanding 4-5 people on the team already.