Back Office Assistant

Job Details

Back Office Assistant

ABOUT THE COMPANY:

Our client is a community-focused financial institution dedicated to providing exceptional service and support to their members. With a commitment to financial wellness and community development, they strive to empower individuals and businesses to achieve their financial goals. They are looking to add an exceptional Back Office Assistant to their team!

• Positive attitude towards police.
• Willing to have a good attitude.
• Wanting to come in and learn.

OVERVIEW OF THE BACK OFFICE ASSISTANT ROLE:

• The Back Office Assistant will assist with fraud detection and exception processing for 2.5 to 3 hours daily, investigating suspicious activities and taking appropriate actions as needed.
• The Back Office Assistant will answer phone calls and respond to member inquiries promptly and professionally, providing exceptional service and support.
• The Back Office Assistant will assist with data entry tasks, including updating member records, transaction processing, and report generation.
• The Back Office Assistant will support the back-office team in administrative tasks such as filing, scanning, and organizing documents.

QUALIFICATIONS FOR THE BACK OFFICE ASSISTANT:

• Strong attention to detail and accuracy in data entry and record keeping.
• Prior experience in banking.
• Excellent communication and interpersonal skills, with the ability to interact effectively with colleagues and members.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook) and basic computer skills.

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 Creative Financial Staffing

 06/16/2024

 Indianapolis,IN