Austin Resource Recovery Operator Senior - Collections


Job Details

Minimum Qualifications
Education and/or Equivalent Experience:

  • Graduation from an accredited high school or equivalent, plus two (2) years of driving experience with a Commercial Driver License.
  • One (1) year of additional experience may substitute for education up to a maximum of four (4) years.

Licenses or Certifications:
  • Current Class B* Commercial Driver License.
  • Must obtain a Class A Commercial Driver's License and/or required endorsements within ninety (120) days of employment, as required by position.
  • To be considered for employment in this position applicants must comply with Department of Transportation Federal Regulations and the City of Austin Drug Policy.
Notes to Applicants

This Operator Senior position operates large trash and/or recycling collection CDL vehicles, servicing approximately 700-1500 homes in extreme heat, cold and other inclement weather. You are expected to check, clean and perform basic vehicle inspections while maintaining vehicle records. Read street maps to locate route destinations and dump collected trash or recyclables at designated landfill or recycling processing facilities. This position will require some or all of the following: boarding and exiting the cab of a refuse collection truck, as well as stepping on and off the rear step using hand and foot holds pulling your own body weight. You will be retrieving carts and bags from house to house with continual stretching, bending and stooping. Additionally, Operator Seniors make decisions whether or not to pick up trash or recyclables that are set out improperly, resolve in-field customer questions/concerns and assist other areas of operations when needed.

Monday - Friday, 6:00 a.m. - 4:30 p.m. (10-hour shift) with one rotating day off or Monday - Friday, 6:00 a.m. - 2:30 p.m. (8-hour shift)

Employee will be required to work holidays, after hours, weekends, seasonal shift changes and other areas due to business needs.

A competency assessment may be required to verify your skill set.

This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above.

This position is considered an essential position, which means it is expected that an employee comes to work during any City Closure or emergency to include bad weather and any other unexpected events or shutdowns.

When completing the City of Austin employment application:
A detailed and complete job application is required and helps us to better evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any and all relevant work experience that you would like for us to consider. If you are applying for a driving position that requires a Commercial Driver License ( CDL ), please list ALL CDL employers on your application. This information is used to determine your salary for CDL jobs.

Please be thorough in completing the employment application and list all experience and education that is relevant to this position. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. This information will also be used to determine salary in the event that you are selected for this position. You will not be given the opportunity to provide additional work experience once you complete and submit your job application. Furthermore, if selected as the top candidate, you will not be permitted to present additional work experience for salary calculation purposes.

Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.

Veterans:
Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

Driving Requirement:
This position requires a Current Commercial Driver License, Minimum Class B License and must obtain a Class A Commercial Driver's License and/or required endorsements within ninety (90) days of employment. City of Austin employees that promote or transfer into driving required positions cannot have more than eight City Driver Points ( CDP ) within a period of thirty-six (36) months and must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite .
Physical requirements for Operational Positions:
The employee is required to perform the following tasks during the normal course of an approximately eight (8) to ten (10) hour day, four (4) to six (6) days a week.
  • This position involves sitting while driving a commercial refuse vehicle as well as entering or exiting the cab and the rear step of the truck using hand and foot holds pulling body weight about 18-36 inches around 1250 times per day. The employee will apply up to 100 pounds of force occasionally and less force frequently to move objects. The position requires constant standing and grasping of hand holds roughly 32-54 inches from step to handle while riding on the back of the truck with frequent stops. This will involve continuous use of arms, shoulders, legs and feet to operate drive/steering inputs. Additionally, the employee will frequently be expected to perform tasks involving stretching, bending, twisting, squatting, kneeling, pushing/pulling, lifting and stooping while inspecting vehicle, while rolling 50+ pound refuse containers or throwing items into a refuse truck at approximately 5 feet high.
  • This position walks from house to house to retrieve carts, brush, bulk, and bags for approximately 8-10 hours during a normal work day and works in extreme heat, cold, rain and other bad weather. Additional hazards include working close to mechanical parts, oils, fumes/odors/gases, noise, repetitive motions and vibration which expose joints and muscles to vibration and shock produced by the truck as well as walking near traffic, uneven surfaces, mud, snow, ice or rain daily. Employees may come in contact with blood and/or other potentially infectious materials.
  • Employees must have sufficiently good eyesight to drive and inspect trucks and other equipment. Additionally, listening while driving is necessary to hear emergency vehicles and other issues with traffic or operational equipment. Employees must also be able to hear and speak to communicate with supervisors, dispatchers, and citizens.

NOTE : All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR worksite - including parking lot or in any personal vehicle located on the premises.

Preferred Qualifications Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  • Picks up, processes, or disposes of trash, brush, litter, recyclables, bulky items, re-use items, or compostable items and dumps collected materials at designated dump sites/landfill. Maintains dedicated bus lanes and bikeways on residential and major streets in City of Austin.
  • Pre-trips all vehicles and heavy equipment, as required by management; maintains detailed vehicle and equipment records; completes paperwork, forms, and reports related to collection activities.
  • Learns and follows routes, reads street maps, and micro-routes to locate route destinations.
  • Trains others in the proper use of equipment and vehicles as required by management.
  • Sets up, operates, and maintains (as required by position) automated collection vehicles, street sweeper vehicles, rear-loader vehicles, rubber-wheeled loader, truck-mounted knuckle-boom grapple loader (crane), tractor trailer rig, truck trailer rig to haul equipment and materials, heavy equipment, landfill-wheeled trash compactor; track dozer loader with waste handling, paddle wheel scraper, track dozer with angle and straight blade, brush tub grinder, motor grader, wheeled/tracked excavator, fuel service truck, forklift, tanker, high-lift rubber tire loader, dump truck, water truck, roll-off truck, roll-off truck/roll-off trailer combination, and other industry related equipment as assigned.
  • Checks, refills, or changes fluids, belts, hoses, or safety features of various waste management industry equipment.
  • Operates hand tools, air-powered wrenches in performing replacement of worn equipment parts; uses hand tools such as backpack blower, rake, shovel, and sweep to stack, load, and unload smaller debris and litter (as required by position).
  • Hauls leachate and documents all loads following regulatory guidelines pertaining to landfills (as required by position).
  • Decides whether to pick up trash that is set out improperly. Provides information to customers when appropriate and responds to routine customer questions about work being performed. Places customer notices, door hangers, and public information literature.
  • Cleans up illegal dump sites, parkland, targeted homeless encampment sites, and other sites with high volume of trash-related complaints or concerns throughout the City of Austin.
  • Follows all safety rules. Observes and reports accidents, burglaries, and hazardous situations.
  • Assists other Austin Resource Recovery ( ARR ) crews as directed and performs other duties as assigned and performs the tasks of ARR Associates, Operator Trainees, and Operators as needed.


  • Responsibilities - Supervisor and/or Leadership Exercised:
    • None.
    Knowledge, Skills and Abilities
    Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
    • Knowledge of ARR processes, policies, and procedures.
    • Knowledge of equipment and vehicles used in waste services.
    • Knowledge of the operation and maintenance of assigned equipment and vehicles.
    • Skill in reading and understanding blueprints and plans.
    • Skill in establishing and maintaining good working relationships with other City employees and the public.
    • Skill in heavy lifting and carrying equipment or materials applicable to the work being performed.
    • Skill in operating power tools.
    • Skill in using small hand tools.
    • Skill in reading and writing English necessary to the level of tasks performed.
    • Ability to understand and follow oral and written instructions in English including manuals and instruction panels.
    • Ability to operate required vehicles safely.
    • Ability to understand and follow oral and written instructions
    • Ability to train or assist in the training of employees as required by management.
    • Ability to drive and operate various truck/tractor and trailer combination vehicles on residential streets.
    • Ability to manipulate knuckle boom grapple loader in tight restricted spaces.
    • Ability to communicate safety procedures.
    • Ability to read, understand, and follow maps and mapping directions.
    Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
    The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) ###-#### or Texas Relay by dialing 7-1-1.

    The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
    Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.





     City of Austin

     06/01/2024

     Austin,TX