Receptionist/Customer Service Rep


Job Details

**Sea Mar Community Health Centers**

**Receptionist/Customer Service Rep**

**Office-Clerical_Support - Concrete, WA - Temporary**

**Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position(s):**

Receptionist/Customer Service Rep - Posting #22153

**Position Summary:**

Full-time Receptionist/CSR position available immediately for our Concrete Medical Clinic. We are looking for customer service oriented candidates. Applicant will be responsible for processing patient information. Making medical appointments, contacting patients via phone on behalf of Sea Mar, and taking messages, etc.

The Receptionist/CSR is responsible for screening all non-insured patients and ensuring that customers newly assigned or wishing to obtain care at Sea Mar are accommodated. They provide public health coverage enrollment assistance, insurance education, and public health coverage case management. Under the direction of the Managed Care Manager and Coordinator, they pro-actively contact customers, assist in the development and distribution of promotional material and engage in community outreach activities.

The ideal candidate must possess problem-solving skills and must be able to communicate efficiently with our patients and be sensitive to their needs.

**Qualifications:**

* High School Diploma or GED required.

* AA or BA in Social Services preferred. Work experience may be substituted for education.

* Must demonstrate and maintain a high level of work ethic and professionalism as well as be able to multi-task and properly use basic office software.

* Minimum one-year experience in a medical setting and medical terminology preferred. Knowledge of Windows, Word, Excel, Computer and typing skills are required.

* Excellent verbal, customer service, and written skills are necessary for this position.

* Good organizational skills are a must.

**What We Offer:**

Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, its a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours more, receive an excellent benefit package of Medical, Dental, Vision, Life Insurance, Prescription coverage, Long Term Disability, EAP (Employee Assistance Program), paid-time-off starting at 24 days per year + 10 paid Holidays. We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment.

**How to Apply:**

To apply for this position, complete the online application and click SUBMIT or APPLY. If you have any questions regarding the position, email Sarah Beste, Health Center Administrator at ...@seamarchc.org

**Sea Mar is an Equal Opportunity Employer**

Posted on 08/12/2021

External candidates considered after 08/17/2021

This position is represented by Office and Professional Employees International Union (OPEIU).

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Full-timePart-timeTemporaryOn-Call Position Desired* Education, Training and Skills*

Note: Being unable to speak Spanish does not disqualify you from most positions at Sea Mar CHC.* I understand that any offer of employment is contingent upon satisfactory results of a criminal background check which will be conducted after initial screening of job applicants. I also understand that any offer of employment is contingent upon clearance that I am not excluded from participation in federally-funded programs. I authorize investigation of all statements contained in this application for employment. I understand that misrepresentation or omission of facts called for hereon will be sufficient cause for cancellation of consideration for employment or dismissal from the agency's service if I have been employed. I agree that Sea Mar and my previous employers shall not be held liable in any respect if any employment offer is not tendered, is withdrawn, or my employment is terminated due to falsity of the statements and answers in this application form. If I am employed, I understand that additional personal data will be required for determination of benefit eligibility and for statistical purposes. I am advised that in compliance with the Fair Credit Reporting Act, a routine investigation may be made concerning my character, general reputation, personal characteristics, and mode of living. I have the right to make a written request, within a reasonable period of time, for a summary disclosure of the nature and scope of the investigation. I HEREBY ACKNOWLEDGE THAT I HAVE READ AND UNDERSTOOD THE ABOVE STATEMENT. PLEASE TYPE YOUR NAME BELOW.* The following questions are entirely optional. To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. . Gender Race/Ethnicity Human Check*





 Seamar

 06/01/2024

 All cities,WA