Job Details
Fragrance and Beauty Assistant Manager, Brickell City Centre page is loaded **Fragrance and Beauty Assistant Manager, Brickell City Centre**
**Fragrance and Beauty Assistant Manager, Brickell City Centre**
locationsMiami, FL time typeFull time posted onPosted 3 Days Ago job requisition idJOBREQ00053941 *At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.*
Be a critical part of our expanding Fragrance & Beaut (F&B) community at CHANEL the ultimate House of Luxury. You will play a leading role in the F&B Boutique located in Brickell City Centre by driving exceptional client experience through leadership, operational excellence and coaching while demonstrating a passion and curiosity for beauty.
**People Leadership & Development**
* Key partner to Boutique Director, help to develop and lead team in conjunction with Boutique Director. Assume oversight of the boutique in the Directors absence.
* Successfully lead the team on the sales floor and support in floor coverage by demonstrating and providing superior service to every client, every day.
* Foster a positive working environment that encourages diversity, mutual respect and team collaboration and is free of discrimination and harassment.
* Leverage fluency in product, service and artistry skills to coach and support the team, elevating their skills and expertise to deliver an exceptional client experience.
**Business Development & Operations**
* Manage time, establish priorities and delegate effectively in support of Boutique Director. Time spent should be 60% on the Sales Floor and 40% on Back of House operations
* Responsible for all operations of the sales floor including stock/re-stocking needs, areas of pride, etc.
* Execute all operational responsibilities to ensure effectiveness and efficiencies across the board.
* Operations lead for MMS system, communicating inventory and supply needs to Boutique Director, receiving and checking in inventory, shipping and receiving and damages, etc.
* Establish and maintain an organized and controlled stock storage system.
* Point person on all Standard Operating Procedures; uphold team to all standards and educate as needed
* Establish relationships with key corporate partners for ongoing operational support and day to day needs
* Key part in annual inventory reporting with partnership from the store team.
* Assist Boutique Director in all event planning, coordination, orchestration and execution
**Client Experience**
* Assist with creating a culture of service; provide a unique and memorable in store and after sales experience to every client, every day and at every point of sale
* Foster a culture of building relationships and personalizing client experiences
* Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa.
* Co-ownership of all brand image, hygiene standards and visual merchandising requirements
* Attend seasonal seminars hosted by Education Executives and corporate meetings.
**Energized By:**
* Working in a highly **collaborative** retail environment
* Have a passion to **build** long lasting **relationships**
* **Make things beautiful** by providing the ultimate experience in store
* Shows **fearless curiosity** and has a willingness to learn and develop others
**Position Requirements**
* Bachelors degree preferred, Highschool degree or GED required
* 3+ years of leadership sales experience in a retail luxury environment and/or operational role preferred
* Strong organizational and communication skills
* Detail oriented and operationally savvy
* Ability to coach and lead
* Ability to handle multiple tasks and meet tight deadlines concurrently
* Must have flexible schedule with the ability to work late nights, weekends and some holidays
* Ability to lift-up to 10-20 pounds and stand for extended periods of time throughout the day
CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We care deeply about our employees and strive to create a safe environment that values people's humanity and uniqueness so that they are free to bring their full selves to work and to their life's calling.
Inspired by our founder, Gabrielle Chanel, who constantly pushed boundaries in her personal and professional life, there is no one way forward at CHANEL. We offer a unique work environment where you are encouraged to better understand the brand, the business, and your motivations, so that together we can unlock the possibilities of your growth.
At CHANEL, being a purposeful and human-driven employer means being intentional, meaningful, and caring in inspiring our people; fostering environments that reflect our strong values; encouraging and enabling inclusion; and investing in work and workplaces that foster collaboration and well-being. This is critical for the long-term success of our business.