Job Details
DescriptionThere s never been a more exciting time to join United Airlines. We re on a path towards becoming the best airline in the history of aviation. Our shared purpose Connecting People, Uniting the World is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we re growing in the years ahead, we ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world? We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Key Responsibilities: Technology is at the heart of our entire operation at United. Our customers and our employees rely on technology every single day. As a Sr. Manager in our IT Disaster Recovery Team, you ll have the critical role of ensuring that our disaster recovery infrastructure is kept synchronized with our production data centers (including applications, databases, network resources, hardware, and operating systems), and functioning/replicating properly at all times. You will work with IT application, engineering, and operations teams to streamline and automate processes, as well as develop, implement, and test recovery procedures for United s technology environments. The work that you will do ensures the integrity of United s digital assets in the event of a disruption.Consult with application design and engineering teams to define recovery strategies that are consistent with enterprise architectures, and meet Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for critical applications that are core to United s business operationsManage the creation and upkeep of disaster recovery plans for all infrastructure components and services, and ensure ongoing alignment of plans with major technology and business changesLead efforts to ensure that all changes to the production IT environments and from all programs that impact or expand our recovery footprint are properly identified, assessed, and that all required design, build-out, and replication is implemented for disaster recoveryLead scheduled DR infrastructure recovery testing by coordinating across IT engineering and operations teamsDefine and drive the implementation of key automation to support United s DR objectives, and lead investigation into new replication tools/technologies,Develop and deploy training, documentation and communication of DR policies and procedures to the organizationUnited values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the desired qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table! QualificationsWhat s needed to succeed (Minimum Qualifications): Bachelor's degree in Computer Science or Information Systems, or other equivalent work experience/education/training7+ years total work experience with at least 2 years of experience with Disaster Recovery tools, software and methodology5+ years of experience in technical infrastructure (servers, storage, network, database, middleware) requirements analysis, design, and configuration1+ year leading and managing a teamDemonstrated experience in solution architecture design, engineering, and implementation for large-scale, complex infrastructure programsStrong knowledge of the one or more of the following: Windows, Linux, Active Directory, VMWare, NetApp, AWS, TIBCO, LAN/WAN Equipment, replication technologies (Zerto, Doubletake, etc.), data center infrastructureStrong communication and presentation skills (written and oral)Ability to solve complex problemsExperience working both independently and in a team-oriented, collaborative environmentMust be legally authorized to work in the United States for any employer without sponsorshipWhat will help you propel from the pack (Preferred Qualifications):2 or more years of experience with replication technologies (Zerto, Azure, AWS, Site Recovery Manager, Carbonite/Doubletake)3 or more years of demonstrated ability with Virtualization and Hyper Converged Infrastructure3 or more years of networking experience1 or more years in disaster recovery testingBCI, ISO 22301 Lead Implementer, CBCP / CBCI Certification, or certification in one or more: networking, server, open systems, virtualization, security, ITILAdvanced/expert-level knowledge in one or more of the following: data center infrastructure, disaster recovery, replication technologies, network architectureFamiliarity with usage of, and generating reports from ServiceNowExperience in disaster recovery configuration, implementation, or testingUnited Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact ...@united.com to request accommodation. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBTJob SummaryJob number: WHQ00023247Date posted : 2024-01-18Profession: Digital Technology, CorporateEmployment type: Full-Time