Software Instructor & Social Media Trainer - Action for Boston Community Development

Job Details

Software Instructor & Social Media Trainer

Department: Education, Training, and Youth Services

Employment Type: Permanent - Full Time

Location: Woburn

Description

The MassHire Metro North Career Center connects qualified job seekers with employers, providing the tools and resources needed to start a career, increase skills or find a new job. Join us as a Software Instructor & Social Media Trainer in creating a supportive and enriching environment for our community. If you are passionate about community development, possess the required skills, we invite you to apply.

Key Responsibilities

Develop, present, and facilitate a range of software and social media related workshops.
Research and stay up to date social media practices related to successful job search.
Research and stay up to date on effective personal branding strategies for jobseekers.
Provide software assessments to determine customer level of knowledge.
Research and maintain updated knowledge of various learning styles in order to provide accessibility for a diverse customer base.
Create and upload YouTube tutorials to the Centers' YouTube channel.
Manage Centers' Social Media Marketing campaigns including but not limited to Constant Contact, Facebook, LinkedIn, Twitter and YouTube.
Input relevant customer data appropriately and timely by following all MOSES entry policies.
Handle high stress situations while demonstrating sound decision making process.
Inform customers of matters relevant to Career Center services; follow up on previous services; determine the success of prior services; update information; and offer additional services.
Assist customers in resource room using available technologies; troubleshoot computer and software problems.
Establish and maintain an effective working relationship with Career Center partners.
Perform other related duties as assigned from time to time.

Skills, Knowledge and Expertise

Minimum of an Associate's degree human services, public administration, business management or related field and 1 to 3 year's relevant experience required.
Bachelor's degree in human services, public administration, business management or related field preferred.
Experience working in a career center, providing software/social media instruction, or other related experience preferred.
Experience public speaking/presentations.
Ability to develop and maintain effective working relationships.
Demonstrated expertise in MS office and other software applications.
Demonstrated expertise in social media marketing.
Ability to document and maintain records in database as well as paper files accurately and in a timely manner.
Demonstrated ability to work sensitively with people from diverse backgrounds.
Bilingual skills are preferred.

Please Note: This position requires frequent travel between the Woburn and Cambridge Career Centers.

Why Work Here

Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.

Action for Boston Community Development

06/01/2024

Woburn,MA