Job Details
Company Description
Commercial Cleaning Corporation, founded in 1927, is a leading provider of janitorial and building maintenance services in the Mid-Atlantic region. We serve health and medical facilities, corporate, institutional, educational, commercial, and industrial buildings with professional commercial cleaning services and supplies. Our commitment to fostering an environment of respect, trust, quality, communication, and family orientation sets us apart. We operate proactively with hands-on management, leverage technology and green cleaning practices, and prioritize the health, safety, and cleanliness of workplaces.
Role Description
We are seeking a motivated, well-spoken outside sales representative to join our team. Candidate with previous experience selling in the facility services/ buidling support services segment, and in particular experience with cleaning and janitorial services highly preferred. The chosen candidate will be responsible for receiving new sales leads via CRM, phone, and email. The ideal candidate will be aggressively knocking on doors as well as building up the sales funnel. The sales representative must be able to multi-task in a fast-paced, time-sensitive environment during high-volume periods. The chosen candidate is expected to develop proposals and make sales presentations with prospective clients.
Outside Sales Representatives are responsible for increasing sales by developing and maintaining relationships with potential clients. Duties may include identifying prospective customers, following up on potential sales leads, and maintaining relationships with existing customers. Outside Sales Representatives may also recommend marketing strategies designed for a target market.
Responsibilities:
- Communicated with customers, made outbound calls to potential customers, and followed up on leads.
- Understand customers' needs, identify sales opportunities, and assign them to appropriate parties. Schedule and perform product demonstrations with potential customers.
- Answer potential customers' questions and send additional information per email.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential customers using a CRM.
- Perform pre-client walkthrough and take off of facilities.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.
- Upselling products and services.
- Researching and qualifying new leads through research (LinkedIn, CRM, Community groups, Facebook, etc.)
- Answering inbound inquiries for pricing, service, and special projects.
- Make outbound inquiries for pricing exceptional service projects.
- Negotiating pricing and service plans consistent with specified company guidelines.
- Process qualified applicants and establish new accounts in our CRM system.
- Conducting outbound call activity focusing on securing new business and helping generate leads for outside sales reps.
- Ensuring timely customer follow-up on all inquiries and e-mails
- Prompt and courteous follow-up of prospective clients to ensure receipt of proposals and update the Sales Pipeline CRM
- Contact, qualify, and develop ongoing relationships with assigned accounts to increase sales volume utilizing a CRM system.
- Regular interaction with the outside and inside sales force, working together to meet customer needs and secure new business.
- Preparing quotes and proposals for potential clients
- Assisting the Director of sales with various projects
- Attend industry trade shows (as needed) to identify potential sales leads and make meaningful contact with existing customers.
- Follow industry trends to identify new opportunities for potential sales.
- Recommend marketing strategies to target a specific region or demographic.
Sales Representative Skills
A successful Outside Sales Representative candidate will have various skills and qualifications to perform the required duties, including:
- Effective communication and presentation skills.
- Knowledge of industry trends and marketing strategies.
- Be able to function independently, be proactive, and be a self-starter.
- Be a good listener, easily follow directions, and build good customer rapport.
- Demonstrate the ability to meet sales objectives.