Operations Support


Job Details

Role: Operations Support

Status: Contract Assignment

Contract Duration: 1 year

Start Date: 1 year

Location: Hybrid (3 days in the office a week) - NYC

Pay Rate: $24/hour


Top Skills:

- 2-5 years of experience

- Bachelor s degree REQUIRED

- Excellent Excel skills

- Coding (Python) experience plus


Skills required (essential)

2-5 years of experience within Operations

Background in Commodities (encouraged but not essential)

Bachelor s Degree Analytical, financial, or mathematically related preferred

Strong Excel and PowerPoint skills (Database and coding skills a plus)

Proactive and results-oriented mind-set

Strong communication skills: ability to summarize complex business problems and detailed analysis with clarity and brevity in written and verbal form

Robust analytical and organizational skills

Proven ability to work efficiently and accurately under pressure in a fast-paced multi-tasking environment

Ability to think creatively and strategically, and thrive in a dynamic and often ambiguous work environment


Primary Responsibilities

Investigate and resolve complex queries through various means, including daily interaction with key stakeholders, including trading desks, sales desks, and middle office groups to ensure prompt resolution.

The team acts as a process owner and escalation point for issues and discrepancies with external counterparties, sales, and the trading desk, to resolve cash fail receivables and trial balances.

Manage key relationships with internal/external clients and Firm stakeholders and influence and negotiate with clients and/or other departments on key deliverables and timelines.

Drive business analysis for front to back processes and systems, including the solution design, testing, and implementation.

Ensure high focus for regulatory reporting relating to deal structuring and settlement. The candidate will need to manage multiple reporting cut-offs as well as communicate submissions.

Partner with Technology to translate detailed business requirements/impacts assessments / functional specifications into future state system specs


This is a fast-paced trading environment with opportunities to work closely with various groups across the global firm. The successful candidate will have exposure to a wide range of functions in a complex and dynamic market. The ability to multitask and prioritize will be key, combined with the management of critical day-to-day functions.





 Bernard Nickels & Associates

 05/22/2024

 New York,NY