Job Details
IntroAre you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!Why you'll love this jobThis job is within the American Airlines Credit Union. The role is responsible for building positive relationships with American Airlines Credit Union members, which is key in understanding member needs and recommending appropriate products and services to fulfill those needs.What you'll doOpen new accounts, sell and process Credit Union services for new and existing membersPost deposits and process loan paymentsProcess various monetary transactions and maintain account informationPerform Notary Services as requiredCreate and promote positive name recognition for the Credit UnionWork with branch/department managers and leverage cross-selling opportunitiesResearch member inquiries and provide solutions as required in a timely mannerMaintain awareness of all branch functions and duties to provide proper support and coverage at all timesImplement and enforce internal control and security measures in accordance with Credit Union policies and government regulationsFoster a culture that promotes teamwork, service excellence and relationship building within the covered branches and overall organizationPerform loan interviews, processing and disbursement activities, as assigned by managerMay work a rotating Saturday schedule depending on job locationPerform other duties as assignedThe selected individual will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.All you'll need for successMinimum Qualifications- Education & Prior Job ExperienceHigh school diploma or GEDMust be able to work in-person at assigned branch locationMust have cash handling, sales, or a combination of customer service and financial institution experience within the last twelve monthsJob level to be determined by the candidate's skills, qualifications and relevant consumer loan processing or underwrriting experiencePreferred Qualifications- Education & Prior Job ExperienceCollege degree in business, finance, or related area, or equivalent financial services experience, or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functionsPrevious banking or Credit Union experiencePrevious experience in a service-culture environmentSkills, Licenses & CertificationsSkilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the softwareMust fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicableAbility to exercise excellent member service skillsAbility to perform in a service-culture environment with a desire to cross sell Credit Union products and servicesAbility to perform in a fast paced environment, handle multiple tasks and function as an integral part of a teamAbility to interact professionally with all employees and membersAbility to speak, read, and write in English is required; Spanish is a plusAbility to work independently and with minimal supervisionAbility to perform basic math calculations and analyze dataAbility to self-motivate with strong organization skills and capacity for attention to detailAbility to effectively prioritize work and meet deadlinesAbility to sit and/or stand for extended periods of timeAbility to work varying schedules, including evenings and weekendsAbility to maintain satisfactory performance and attendanceAbility to pass applicable American Airlines and Credit Union pre-hire compliance checksWhat you'll getFeel free to take advantage of all that American Airlines has to offer:Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.Health Benefits: On day one, you ll have access to your health, dental, prescription and vision benefits to help you stay well. And that s just the start, we also offer virtual doctor visits, flexible spending accounts and more.Wellness Programs: We want you to be the best version of yourself that s why our wellness programs provide you with all the right tools, resources and support you need.401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and moreFeel free to be yourself at AmericanFrom the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life s journey? Feel free to be yourself at American.Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICYAmerican Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.