Job Details
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Our property is a vibrant hub of culture, style and energy and includes our newly transformed restaurant which embodies iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music. Four Seasons Hotel Chicago is honored to be ranked as one of Conde Nast Traveler Reader's Choice Top 50 Hotels in the World. We offer 345 elegant guest rooms and suites: and a luxury spa. We are located steps away from the famed Magnificent Mile, glamorous North Michigan Avenue shopping and minutes from the city's business and financial center. Adorn Restaurant features globally inspired cuisine starring the bounty of the Midwest. Adorn Bar showcases craft cocktails and a wine list that sparks conversation, all with a lively, convivial vibe beckoning to be discovered.
Our Open Opportunity
The Assistant Adorn & Bar Restaurant Manager assists the Restaurant Management Team with the direction of all aspects of the Food & Beverage division planning, organizing, control and direct the work of employees in the hotel while ensuring guest satisfaction amongst others. Works quickly in high-pressure environment and ability to handle multiple tasks at once.
- Select, train, evaluate, lead, motivate, coach, and discipline all employees in the restaurant to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.
- The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
- Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner.
- Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
- Attend regular operational meetings to ensure effective coordination and cooperation between departments.
- Work harmoniously and professionally with co-workers and supervisors.
- Identify and manage all aspects pertinent to providing guests with the atmosphere standard set by management upon opening (lighting, music volume, crowd density, etc.)
- Conduct pre-shift meetings keeping staff informed about developments in the restaurant, the industry and the future
- Organize and lead staff training classes and food & wine tastings
- Ensure continuous improvement in quality of service, operational effectiveness, and employee retention and satisfaction
- Support FOH team in all aspects of dining room service
- May assist in other Food and Beverage outlets as needed
- Contribute to our environment with a positive and friendly attitude
- Communicate with team members to ensure the highest level of personalized service
Preferred Qualifications and Skills - We are looking for individuals who have a thorough knowledge of food and beverage operation, excellent leadership skills and strong interpersonal skills.
- Applicants are required to have one to two years previous employment in a related position.
- A college degree is preferred.
- Required to hold a current Illinois Food Handlers Certificate and be TiPS certified.
- Strong command of the English language
- Requires attention to detail and problem-solving skills, as well as a passion for customer service.
- US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location. Current Four Seasons managers may qualify for L-1 visa sponsorship.
Benefits of Working at Four Seasons- Energizing Employee Culture where you are encouraged to be your true self!
- Comprehensive learning and development programs to help you master your craft.
- Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
- 401(k) Retirement Plan including Employer Matching Program
- Inclusive and diverse employee engagement & recognition events all year-round.
- Exclusive discount and travel programs with Four Seasons
- Complimentary Dry Cleaning for Employee Uniforms & Employee Meals
- And so much more!
Learn more about Four Seasons Hotel Chicago and Four Seasons Hotels & Resorts by visiting us below:Instagram: @FSChicago
Twitter: @FSChicago
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Learn More About Who We Are: We Are Four Seasons
If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People & Culture Department at 312-###-####.
Don't miss this opportunity to be part of our award-winning team, while developing your career with the world's leading luxury hotel company! We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -