Job Details
**Job Summary**
Waldorf Toyota is in need of an energetic, team-oriented, problem solver to join our Customer Relations Team. If you enjoy talking with people and are persuasive, this is the position for you! The Customer Relations Manager works with every customer that purchases a vehicle at Waldorf Toyota. They will present products and accessories for their new car, while ensuring that the overall customer experience is exceptional. If a customer has any questions or concerns after purchasing a vehicle, it's your priority to facilitate a solution. The Customer Relations Manager is also responsible for facilitating customer comebacks for installations of products purchased. Extensive training provided. 50% sales, 50% customer service. People with backgrounds in **hospitality** and the **restaurant industry** thrive in this envir onment! **Saturday lunches, special employee pricing, and periodic bonuses available.**
At Waldorf Toyota we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Our people are our greatest asset! Every employee at Waldorf Toyota is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
**What We Offer**
* Medical and Dental
* 401K Plan
* Paid time off and vacation
* Growth opportunities within our store and dealer group
* Employee vehicle purchase plans
* Family owned and operated
* Long term job security
* Health and wellness benefits
* Discounts on products and services
**Responsibilities**
* Build relationships quickly. Create customers for life by providing exceptional service!
* Adapt to an evolving market by embracing training and new products.
* Assist customers in selecting accessories and packages by listening carefully to customer needs.
* Consistently meet monthly sales objectives with guidance from Customer Relations Director.
* Become the product and accessory EXPERT! Know the in's and out's of aftermarket products offered.
* Learn to overcome objections and thrive in sales situations.
* Facilitate customer comebacks for installations.
* Open to growing and advancing within the dealership.
* Open to assisting General Manager with special projects as needed.
**Qualifications**
* Must have a team-first mentality and desire to make work fun!
* Ready to learn our process and in's & out's of products offered.
* Fantastic communication skills with customers.
* Professional, well-groomed personal appearance - first impression is everything!
* Must be goal-oriented & self-motivated.
* Available to work evening hours and weekends (Saturdays, 1 Sunday per month).
* Clean driving record and valid driver's license
* Willing to submit to a pre-employment background and drug test.
**Additional Information**
* Job Type: Full-time
* Salary + Commission
**Apply for Customer Relations & Aftermarket Sales Representative**
First name Last name Email address Phone number I would like to receive updates about my application via SMS Address City State/Province Zip/Postal Code Yes No Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your cover letter 10MB limit; .pdf, .doc, and .docx file types are accepted. Signature and Verification
I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.
Full Name Date: 4/12/2021