Job Details
Job Description
The employee is responsible for United Airlines' Amenity Cart Support during their shift. This includes receiving inventory, and restocking carts. Maintaining the carts and the stockroom while complying to first-in-first out.
Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients and regulatory authorities.
- Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, clients, etc.
- Ensure the highest quality of customer satisfaction.
- Will receive inventory, stock storage room, and break down boxes.
- Maintain amenity inventory at multiple storage locations and designated cart holding locations (up to 100 Carts throughout the operation).
- Perform opening and closing check of all amenity carts.
- Support tracking of cart restocking and deployment, including scanning QR codes and filling out web forms with United-provided device, at the direction of United local management and/or ABM management.
- Position carts to designated flights/areas that are identified by United and/or ABM representatives.
- Ensure carts are fully stocked and report any missing carts to ABM Amenity Cart Lead.
- Clean carts, and rotate product as needed to ensure compliance with product expiration dates.
- Support United with limited testing of additional cart concepts.
- Maintain stock room cleanliness.
- Monitor inventory controls and submit reorder notices.
- Answer incoming calls on UA issued cell phone during hours of operation.
- Miscellaneous duties as assigned.
Physical Demands: - The individual may be required to stand and walk for the majority of the work shift.
- Individual may be required to lift and /or push up to 75 pounds or more for the majority work shift.
Work Environment: - The work environment may have a moderate to high noise level.
- May require exposure to outside weather conditions.
Language Skills: - Ability to communicate effectively in the English language.
- Ability to read and interpret documents such as safety rules, operating and procedure manuals, and handbooks.
- Ability to effectively present information and respond to questions from passengers, managers, clients, customers and the general public.
- Must also possess and utilize effective listening skills.
Reasoning Ability:
- Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Grooming: - Must always wear appropriate uniform and badge/ID.
- Employee must comply with guidelines set in the ABM Aviation Standards of Employment.
General Company Requirements: - Employee must comply with the Company's uniform and grooming standards and must always wear his or her SIDA badge/Airport ID.
- Employee must comply with all guidelines and policies set forth in the ABM Aviation Employee Handbook. These policies include, but are not limited to, the Company's Zero Tolerance Discrimination and Harassment Policy, Retaliation Policy, Ethics Policy, and Security Policy. Employee must also comply with regulatory agency requirements, including, but not limited to, the ADA, ACAA, DOT, TSA, FAA, and Federal, State, and Local authorities.
Education: - High School Diploma or GED preferred.
Experience: - Previous aviation, aircraft appearance or cleaning experience preferred.
Overall: - Must be 18 years of age or older.
- Must be able to communicate effectively through English language
For the SIDA Badge Application (Airport Badge: Required by TSA, MWAA and CBP) purposes, musthave the following documents in case we move you forward for the next steps:
- Identification with Current Address (Choose one)**
- State ID
- Driver's License
- Citizenship Verification (Choose one)**
- US Citizens: US Passport or US Birth Certificate/Naturalization WITH SSN
- Foreign Nationals: Green Card or Employment Authorization Document (EAD) accompanied by SSN Card (if a green card is not available)
- EAD Categories NOT ELIGIBLE for SIDA security clearance: A10, A11, C08, C10 (ineligible to be hired by IAD ABM)
This job description is subject to change at any time, at the discretion of management.
Benefit Information:ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)
Basic Qualifications: Must be 18 years of age or older
No high school diploma, GED or college degree required
No experience required and on the job training provided
Preferred Qualifications: One (1) year of customer service or similar work experience preferred
Follow safety precautions at all times
A good job for someone just entering the workforce or returning to the workforce with limited experience and education.
Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.
About UsABM (NYSE: ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-###-####. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com ABM does not accept unsolicited resumes.