Job Details
**Sales Representative Yacht**
**Location:** Genoa, IT **Job Purpose**
**Frontline Sales person responsible for the execution of agreed sales and profitability targets established by the SMU within the assigned sales
yacht area by acquiring new business and maintaining existing customer**
**Key Activities**
Manage a portfolio of Yacht customers, in a designated area, to execute sales plan.
Systematically screen customer base for new opportunities, generates leads and maintains pipeline.
Identify, plan and develop new customers in line with business development plans/targets.
Provide appropriate and agreed level of contact, service and support to ensure sales target are met.
Monitor sales against agreed targets on a regular basis to ensure they are met and where necessary the need for remedial actions are identified, reported and implemented
Plans own visit schedule in line with agreed customer service levels for that customer segment
Manage sales support activities in designated area.
Collects, reports and analyzes the customer feedback /information on present as well as future marked trends in the context of possible further
market penetration.
Identifies, targets and implements the approved sales strategies in the assigned marketplace.
Coordinates own visit schedule with the assigned Technical Representative.
Delivers training to customers on the use and application of the company products, equipment and documentation both on-site at the customers
location and within the training center.
Conducts and/or assists in the testing process as well as in the implementation of new products and technologies.
Plans, executes and reports on the sales activities in the assigned sales area.
Promotes the positive company image and develops long-term relations with the customers.
Identifies business opportunities, pinpoints and tries to resolve existing and/or potential problems and requests support from the upper
management.
Delivers periodical progress reports and proactively submits recommendations regarding the improvements in the approach to the
marketplace.
Cooperates with the other departments in the implementation of approved
SMU service solutions.
**Key Accountabilities**
Proactively informs the upper management about the required sales support level (including marketing, technical, logistics and control) and
cooperates in and coordinates the implementation of the defined activity.
Systematically up-dates CRM with valid, accurate and complete customer-related information
Has expert knowledge on the features and benefits of available products/services.
Cooperates with technical representative in educating customers on technical requirements of available product lines, IT support tools and
non-paint assortment.
Advises upper management on training types, recruits participants for relevant courses and gains commitment for customer attendance.
Monitors and reports on the status of formal customer complaint procedure handling.
Gets familiar with all applicable corporate as well as site policies/procedure with regards to personal conduct/HSE standards and
acts in compliance with all regulations.
**Job Requirements**
University-educated or specific education on college/university level
In-depth knowledge of the yacht market and the products
Several years of relevant experience in paint or other manufacturing business
Some technical knowledge of coatings
Native Italian language
Fluent English (oral and written)
Good Knowledge of Office (Word, Excel, SAP) systems
Customer focused
Strong results orientation
Strategic mindset
Strong leadership abilities
Excellent influencing skills
Excellent communication skills
Ability to manage multiple deadlines
International spirit and culturally aware
Good team worker
Analytical approach to problem solving
Ability to understand technical concepts
basic knowledge relating to health and safety matters under the current Italian legislation