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Description
Job Summary
At Avondale Toyota we endeavor to change the automotive industry by providing an authentic, healthy and world-class experience for our customers and our employees through passionate and disciplined application of our One Price, One Person philosophy. The retail parts counter role is to identify, quote, bill, and distribute parts accurately and promptly to retail customers.
Job Duties
Provide a world class experience for our customers and your colleagues
Adhere at all times to the One Price, One Person philosophy
Execute all duties in a manner consistent with our values: high-character, engaged, team-player
Relentlessly strive to improve an accurate and desirable inventory, while maintaining all retail parts and accessory displays.
Identify, confirm, and notify customers when special orders have arrived
Clear special order when parts are picked up
Clearly communicate with customers to identify parts needed, always quote customer pricing and estimated time of arrival
Constant maintenance of displays (rotating parts in displays) including cleaning glass
Perform perpetual inventory checks
Maintain an accurate cash drawer
Other duties as assigned
Requirements
Knowledge Skills and Abilities
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent sales and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Knowledge of the automotive industry
Valid driver's license
Education and Experience
Physical Requirements