Job Details
? Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer.
? Physically fit to walk through large areas.
? Ability to work after hours and weekends if necessary or required by the customer.
? Knowledge using ServiceNow as the ticketing tool.
? Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users.
? Analyze, resolve, respond to, and document end user inquiries.
? Install desktop/Laptop, printers/scanners, and other peripheral softwares using approved tools.
? Troubleshoot operating system issue. connection issues with LAN/WAN.