Job Details
**Description**
*****This is a nights and weekends position*****
**Responsibilities**
* Sales and customer service training and mentoring.
* Management of the studio team including sales and customer service goal setting, mentoring.
* In charge of ensuring proprietary client service model is executed flawlessly.
* Practice what you preach by modeling sales, customer service, and other management duties in line with the Elements Massage system standards.
* Consistently create a friendly environment for clients and team members by greeting, assisting, and quickly responding to questions and needs.
**Qualifications**
* Excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
* Customer Service oriented
* Ability to identify and problem solve, set expectation, goals, and delegate
* Strong verbal and written communications skills
* Possesses strong interpersonal skills to communicate with confidence
* Must be an excellent organizer and problem solver with strong project management skills
* Must be able to work flexible days and hours; including nights, weekends, and holidays
* Competent trainer and motivator
* MindBody Software experience a plus
**Superstar leaders at Elements Massage studios will:**
* Consistently demonstrate desired behavior for staff including focus on membership sales, customer service, cash management, retail sales, member retention, staff interaction, and follow-up with clients.
* Provide strong leadership / management presence
* Maintain quality service by enforcing organization standards
* Maintain an impeccable and clean studio in accordance to safety and sanitation standards
**Apply today to see if Elements Massage Palm Beach Gardens is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career!**
****COVID-19 Update****
With the health and safety of clients and our team members as our top priority, we have implemented new safety protocols and elevated cleaning procedures in accordance with federal and state guidelines for your protection. These include, but are not limited to:
* client screening questions,
* temperature checking,
* the use of personal protective equipment (PPE), and
* strategic scheduling to allow for cleaning between appointments.
*2021 Elements Therapeutic Massage, LLC (ETM). This is not an offer of employment from ETM. Each Elements Massage studio is independently owned and operated; benefits vary by studio. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. ETM is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. Elements Massage and the Elements Massage + teardrop design are registered trademarks owned by ETM.*