Job Details
Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. Our customers mean everything to us and we want to give them the best customer service experience every time we have communication with them. We are looking for a office assistant that is committed to giving our customers great experience with our Lawn Doctor team. This is for a full time position.
Customer Service Representative Qualifications:
Strong work ethic
Friendly and courteous
Excellent communication skills
Organization and multitasking skills
Manage customer relations
Strong computer skills including Microsoft Word and Excel
Two-three years work experience in customer service/administrative roles.
Full time with hours on Saturdays in the spring
Willingness to learn Lawn Doctor services and software
Motivated self starter and works well as part of a team
Customer Service Representative list of duties and responsibilities:
Takes inbound call from customers and potential customers
Makes outbound calls to follow up and return calls
Processes production daily
Sells services over the phone
Maintains customer data records
Processes paperwork from sales and service team members
Other clerical duties as needed
If you like to work with people and pride yourself in great customer service we would love to see if you are a good fit for our Lawn Doctor team. We offer a great work environment and friendly staff.
Compensation: $16.00 - $18.00 per hour
Our Franchisees Need People Like You
Here at Lawn Doctor, we have a very simple approach to our work-be safe, have fun, and change the world one lawn at a time. It's the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry.
Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether you're an experienced technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated.
Since each of our franchises is locally owned, you'll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you.
We appreciate your interest and hope to have you on board a local franchise team as soon as possible.
* All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.