Job Details
We are looking for a self-driven and competent Collection Specialist to join our team! As a Collection Specialist at our company, your main responsibility will be to contact clients and collect missed and outstanding payments.
We are expecting you to be professional, and trustworthy and to be able to work independently.
Responsibilities:
- Monitor accounts on a daily basis
- Identify outstanding account receivables
- Investigate historical data for debts and bills
- Take actions in order to encourage timely payments
- Process payments and refunds
- Resolve billing issues
- Resolve customer credit issues
- Contact clients and discuss their overdue payments
- Update account status records
- Prepare and present reports on collection activities and progress
Requirements:- Proven experience as a Collection Specialist or similar role
- Excellent knowledge of billing procedures
- Knowledge of various collection techniques
- Contact clients and discuss their overdue payments
- Working knowledge of MS Office and databases
- Comfortable working with targets
- Knowledge of collection laws and regulations
- Excellent communication and interpersonal skills
- Problem-solving and critical-thinking skills
- High school diploma
- Associate's/Bachelor's degree is a plus
Pay & Benefits:
- Who doesn't like to get paid weekly? We like it so we provide weekly pay!
- Multiple Health Plans to choose from, with 50% Company paid Employee and Dependent Plans
- Dental
- Vision
- We Pay for your $25,000 Life Insurance!
- 100% Company Paid Short-Term Disability Insurance
- Retirement Plan with a company match of 3%
- Safety and Retention Incentives!
- Paid Time Off
- Employee Discount Plans!