Job Details
Assistant General Manager
Wrentham Food Systems - Wrentham Village Premium Outlets Wrentham, MA
A career with Wrentham Food Systems is more than just a job; it s a stepping-stone to a successful future in the progressive restaurant and retail business workplace. We are looking for a talented person to perform a broad range of simultaneous duties while providing excellent customer service based on the company s standards. We seek an energetic and positive Assistant General Manager with expert leadership and training abilities, proficiency in all food preparation roles, and exceptional customer service.
Our Team Members are valued persons whose individual contributions are integral to our success. New Assistant General Managers will work closely with the General Manager, who will invest their time and energy into helping you develop and expand your job and people skills and pave the way for advancement opportunities. Wrentham Food Systems offers our employees first-class pay, bonuses, and incentive opportunities. Our holding company, MSE Branded Foods, supports our independently owned concepts, which include Auntie Anne s & Carvel at the Wrentham Village Premium Outlets.
JOB SUMMARY
This full-time position is responsible for the day-to-day management of the restaurant. Responsible for teaching, training, and leading Team Members. Must present a professional image at all times. Must coach, counsel, and develop Team Members to maximize sales and profitability, control expenses, meet budgetary constraints, handle guest complaints, and ensure sanitation, safety, and food quality. Managers are the champions of the company standards and are expected to model the behavior expected of team members consistently.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensure each guest receives excellent service by leading and modeling the company standards.
Recruit, train, develop, and communicate through consistent daily interactions with all Team Members
Complete focal point review development plans for Team Members, including regular one-on-one follow-up regarding the progress of the development plans.
Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities.
Manage all processes, including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc.
Verify that all food is prepared to spec with regard to portion, preparation, and plate presentation.
Responsible and accountable for key results, including food cost, inventory levels, utility usage, and Health Department ratings.
Responsible for executing new initiatives, including new product and menu rollouts.
EDUCATION AND/OR EXPERIENCE
A high school diploma or high school equivalency is required. Bachelor s Degree preferred.
Requires 1-2 years of management experience.
As a condition of employment, you may be required to submit to E-Verify screening and pass a background check as required by our holding company, MSE Branded Foods.
COMPUTER SKILLS
Basic computer skills and proficiency with various POS software and ERP-type systems are required.
PHYSICAL REQUIREMENTS
This position requires regular attendance and the ability to work 55 hours per week. Applicants will have the ability to stand or walk for hours at a time, frequently required to hear, speak, walk, climb, stand, reach, bend, balance, kneel, stoop, lift, and carry items up to 50 lbs.; requires the ability to tolerate significant temperature changes, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.