Job Details
Emmy Squared Alexandria is hiring HOSTS to join our growing team! Emmy Squared is a growing restaurant company that not only offers advancement opportunities, but a fun work environment, supportive leadership, competitive pay, health benefits for full time employees and delectable menu items you will be proud to serve our guests!Host Key Responsibilities:To provide courteous, prompt service to our guestsAnswer incoming phone calls within a timely mannerSeat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest.Adhere to seating guidelines to ensure equitable distribution amongst serversGreet guests when entering the restaurant with a pleasant smile and superior customer service.Assist with take our ordersMonitor dining areas for seating availability, service, safety and well being of guests.Assist servers when needed.Thank every guest upon departure, invite them to return, and wish them a fond farewellManage reservations; familiarity with Open Table, Resy and other reservations platforms.Successfully adhere to Emmy's Steps of ServiceWorking knowledge of menu and beverage offeringsAbility to communicate guest requests, including dietary restrictions, to culinary staffPerform opening and closing dutiesHelp to maintain a clean and presentable work environmentMaintain a positive, outgoing demeanor during serviceBe safety conscious to promote the safety of ones self, co-workers and guests at all timesAdhere to company policy and proceduresPerform other duties as assigned by managementHost Qualifications:Prior host or other front of house experience in a high-volume restaurant operationPrior related experience requiring excellent customer service, cash handling, service recovery and problem-solving skillsStrong written and verbal communication skills; computer proficiency requiredAbility to work in a fast-paced environment while managing the needs of guestsAbility to work cohesively with co-workers throughout the restaurantPossess a passion for hospitality and a love of the food & beverage industryAbility to work a flexible scheduleAbility to lift, carry, push, pull and place objects weighing up to 25 lbs. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift.Emmy Squared/Pizza Loves Emily is an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.