Job Details
About our Company:
Jo's has a reputation for building memorable experiences that offer more than just a great cup of coffee. Passion for design, tireless attention to detail and a commitment to creating authentic culture have earned our properties a unique place in the hearts and minds of those who visit us. Our work is rooted in the communities in which we exist, and we believe above all else in creating an awareness of and connection to a sense of place in all that we do.
Jo's Coffee is proud to be a part of Bunkhouse, which is a hospitality company created by hotelier Liz Lambert that believes in inspired design, connection to place and the value of community. Bunkhouse has designed and developed a celebrated portfolio of hospitality projects including Hotel San Jos, Hotel Saint Cecilia, Austin Motel, and Jo's Coffee in Austin, Hotel Havana and Ocho in San Antonio, El Cosmico in Marfa, Texas, The Phoenix in San Francisco, California, and Hotel San Cristobal in Baja, Mexico
We're looking for someone with:
High School diploma or general education degree (GED)
Six (6) months coffee related experience in service industry
Must be able to speak, read, write and understand the primary language(s) of the workplace
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of co-workers and sister property staff
Job Responsabilities/Duties:
Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction
Wear the Jo's uniform and closed toe shoes
Play music for the whole community with an awareness of inappropriate music choices (i.e. offensive lyrics, volume, etc.)
Respect fellow employees, customers and the work environment
Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
Explain how various menu items are prepared, describing ingredients
Take orders from patrons for food or beverage, and prepare the item to specification
Gain knowledge of the Point of Sale (POS) system so that each transaction performed is accurate
Restock items using the system First-in, First-out (FIFO)
Check invoices for accuracy as deliveries arrive at Jo's
Clean during and at the end of each shift, according to the side-work assigned
Ensure open lines of communication with all departments and upper management at all times via phone, email, log books, and attending meetings to ensure all needs of the workplace are met
Communicate time-off requests with the shift cover book and confirm schedule with management before taking time-off
Maintain a high level of cleanliness and safety in the work area
Ensure that all equipment is maintained in good, safe working condition
Maintain an increased awareness of safety issues throughout the property
Keep abreast of safety and emergency procedures and OSHA requirements
Give excellent customer service to each patron
Working Conditions/Environment:
- The noise level in the work environment is usually loud due to street noise
- The weather is an extreme factor due to the outside nature of the location
- The person in this position may have to lift up to fifty (50) pounds on a daily basis; anything over fifty (50) pounds is considered a minimum two (2) person lift
Bunkhouse is committed to providing access and reasonable accommodation in its services and employment for individuals with disabilities. To request disability accommodation in the application process or for a specific position, contact Bunkhouse Human Resources at ...@bunkhousegroup.com or (512) ###-####.
Benefits:
Bunkhouse offers a working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 20 hours/week or more that includes:
- Highly subsidized Medical, Dental and Vision insurance
- Company paid Life Insurance and Long-Term Disability coverage
- Short Term Disability coverage
- Generous Paid Time off (Full Time)
- Free stays at Bunkhouse hotels (Full Time)
- 401k with company matching
- Employee Discounts (50% off on food & beverage!)
- 8 weeks paid Parental Leave (Full Time, after 1 year employment)
Bunkhouse Core Values:
- BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.
- CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.
- BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.
- EMBRACE ADVENTURE. We don't always know where the road will lead, but we know that we'll have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.
- LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.