Job Details
Inside Sales Representative
Direct Hire
Onsite 5 days/week (Monday-Friday) in Monongahela, PA
Must Haves:
- High School Diploma/GED
- Minimum Two (2) Years Related Inside Sales Experience
Preferred:
- Bachelor's Degree
- ERP (Enterprise Resource Planning) Systems Experience
- Construction/Industrial Background
- Expediting, Order Entry, and Purchasing Experience
DESCRIPTION
We are seeking an experienced Inside Sales Representative to join their team. This position involves taking incoming phone calls, processing orders, and assisting outside salesmen. This employee will be responsible for handling customer inquiries promptly and effectively in a fast-paced, team-oriented environment.
JOB REQUIREMENTS:
- Possess willingness to learn and grow with an energetic, outgoing, and friendly demeanor
- Possess comfortability making cold calls and talking to new people
- Possess excellent ability to multi-task, organize, prioritize, and manage time effectively
- Possess excellent interpersonal and communication skills with strong customer-centric attitude and a commitment to company values
- Possess excellent verbal and written communication skills
- Possess strong attention to detail
- Possess dependability to be consistently at work and on time
- Possess strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM
- Possess close visual acuity and upper limb coordination
- Possess ability to sit for extended periods during normal phase duties
- Possess light/medium (5-25 lbs.) lifting capability during normal phase duties
RESPONSIBILITIES:
- Handle customer orders and phone calls; assisting outside salesmen; act as a liaison with shipping department and back order management.
- Provides timely and accurate information to incoming customer order status and product knowledge requests.
- Enters sales orders and applicable production data.
- Confirms processing costs and processing orders.
- Tracks and expedites sales and processing orders as required.
- Dispatches customer orders when ready; locates trucks, ships and tracks customer orders