Job Details
Position Title: Showroom/Account Manager, Los Angeles Showroom
Reports to: Commercial Director
Location: Tufenkian Los Angeles Showroom, 501 North La Cienega Blvd, Los Angeles
Position Summary
As a brand ambassador , you will be required to proactively generate sales on an individual and team basis through interior design trade accounts and retail/end-user clients. You will actively work with Tufenkian s company resources to ensure complete client satisfaction from sales inception to final product delivery. This role will be based in and work from our Los Angeles, showroom and will be provided with a significant existing trade and retail customer base. The ideal candidate for this role will work successfully with clients both in and outside of the showroom environment.
Showroom/Account Manager Role
Nurture and expand interior design trade accounts for the Los Angeles market
Greet customer foot traffic in the showroom and provide an ideal brand experience
Identify potential clients and create strategic client-centric marketing plans to visit in the field.
Present the brand and our products to small and large groups of design trade professionals
Understand and fulfil client needs throughout the sales and delivery process
Support sales cycle, sales administration, and operational sales activities as necessary
Desired Skills and Qualities
Sales Focused
Strong listening and analytical skills
Thrive as part of a team, but able to lead when necessary
Familiar with language of interior design / home furnishings / floor coverings
Strong phone presence, excellent verbal and written communication skills
Willingness to ask questions if unsure of task required and work independently
Able to multi-task, work under pressure, and meet deadlines
Enjoy interacting with clients in the field and representing the brand in the community
Detail oriented with superior follow-up
Strong administrative, computer, and digital skills. Experience with CRM is a plus
Physically able to lift/move rugs (~30 lbs) and display items to support customer needs
Tufenkian Artisan Carpets was founded in 1986 by entrepreneur James Tufenkian in order to create beautiful and superbly crafted handmade rugs that not only enhance an interior environment, they also enrich the lives and communities of the artisans who make the rugs. This same philosophy drives
all Tufenkian ventures, from category defining handmade carpets, to luxurious hotels, to the finest
epicurean products and is also clearly manifested in the extensive humanitarian and environmental
work of the Tufenkian Foundation.
This is all part of fulfilling James Tufenkian s founding mandate that we leave the places we touch a little better than we found them The artform of rugs dates back over 2500 years, yet we innovate with all the tools relevant to sustain a small business in this new century. Come join us!